Client Care and Project Mgmt Support

Client Care / Project Management Support Position

Rainbow Restoration of Cinti / NKY is a full service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners. We are currently seeking a dynamic individual to fill a Client Care / Project Management Support position. This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers.

The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has excellent time management skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.

Basic Responsibilities :

• Receive incoming calls in professional and courteous manner
• Data Entry for all new and ongoing jobs; maintains / audits all related documents
• Scheduling of services; interacting with customers
• Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
• Assist Accounts Receivable as needed
• Processes credit card payments
• Maintains profile screening qualification site requirements including background checks
• Assists with HR duties
• Secure needed documents for jobs and upload into job processing system

Job Requirements :

Benefits : Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation