Sales Manager

Job Description

Job Description

Sales Manager

The Sales Manager is responsible to lead our sales team and enhance our customer experience. The ideal candidate will possess a strong background in automotive sales, leadership skills, and a commitment to achieving excellence in all aspects of sales management.

Responsibilities

• Oversee and manage a team of sales consultants to achieve high performance and meet goals.
• Foster a positive and motivating work environment, encouraging team collaboration and development.
• Desk deals effectively, ensuring compliance with regulations and company policies.
• Provide guidance on inventory controls, pricing strategies, and vehicle appraisals.
• Address customer escalations and inquiries to ensure satisfaction and resolution.
• Develop and implement strategies to enhance customer engagement and follow-up through CRM systems and e-leads.
• Conduct regular training sessions for sales consultants to improve product knowledge, sales techniques, and customer service skills.
• Develop and implement ongoing improvement opportunities for the sales process and team performance.
• Ensure the lot presentation is visually appealing and reflects the quality of our vehicles.
• Collaborate with marketing efforts to promote vehicle inventory and dealership events.
• Additional duties as requested.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reporting Structure

Reports to Director of Retail Sales

Ideal Skills & Experience

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local.