Director Product Management - Adobe Experience Platform

Director Of Product Management

Become a part of our caring community and help us put health first. Humana's Product organization is seeking a Director of Product Management with deep knowledge of the Adobe Experience Platform (AEP) ecosystem. As a Director, you'll play a key role, responsible for defining and driving the product roadmap, aligning cross-functional teams, and delivering innovative customer data and experience solutions that power personalized, data-driven marketing across channels. This role is focused on scaling Adobe Experience Platform as an enterprise platform.

Success in this role means continuing to expand AEP into a mature, enterprise-wide platform that delivers measurable impact across Humana's member experience. You'll lead adoption across teams and channels, enable personalized, real-time messaging that increases engagement, conversion, and health outcomes. Your work will enable scalable integration with enterprise platforms and data and provide stakeholders with clear visibility into AEP's performance and value.

Key Responsibilities :

• Product Strategy & Vision
• Collaboratively define and evolve the long-term product vision for Adobe Experience Platform within the organization including Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and AI Agents.
• Translate business goals and customer needs into a clear product roadmap aligned with enterprise priorities.
• Prioritize capabilities and features based on customer impact, business value, and technical feasibility.
• Align platform releases and dependencies with other platform teams including Digital, Customer Preferences, and Identity Access.
• Cross-Functional Leadership
• Partner with marketing, data science, engineering, other platform teams, and customer experience teams to deliver scalable and secure AEP solutions.
• Monitor, adjust, and communicate engineering backlog status to deliver prioritized features while maintaining engineering capacity.
• Collaborate with Adobe account teams and solution architects to ensure optimal platform utilization and innovation.
• Customer & Market Insights
• Stay ahead of industry trends in customer data platforms, personalization, and marketing technology.
• Gather feedback from internal stakeholders and external customers to inform product decisions.
• Governance & Compliance
• Ensure data governance, privacy, and compliance standards are embedded in platform capabilities.
• Work closely with legal and data teams to maintain trust and transparency in data usage.
• Measurement & Optimization
• Define KPIs and success metrics for AEP initiatives, ensuring continuous improvement and ROI.
• Monitor platform performance, user engagement, and data quality to inform future enhancements.

Required Qualifications :

Preferred Qualifications :

Humana Perks :

Social Security Task :

Alert : Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Virtual Pre-Screen :

As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range : $168,000 - $231,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

About Us :

Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer :

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.