Specialist, North American Operations

Estes Forwarding Worldwide Specialist, North American Operations

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express Lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including :

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Responsibilities

The Specialist, North American Operations, is responsible for maintaining the expected service level of all EFW shipments, updating shipments with the most accurate and timely status, and ensuring the quality of service provided to EFW customers.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and / or ability required.

Skills and abilities :

Supervision :

The position functions with supervision and has no direct reports.

Education / experience :

Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation or Freight Forwarding industry preferred. However, a combination of experience and / or education will be taken into consideration.

Licenses / certifications :

None required.

Travel : None required.

Physical demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping.

Work environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation.

EFW is an Equal Opportunity Employer, Minorities / Female / Disabled / Veteran.