Regional Manager, Sales & Retention - High Value Growth

Regional Manager

As a regional manager for a centralized, defined portfolio of roughly 550 high value accounts, you will lead a consultative, multi-threaded sales motion that deepens and expands relationships across diverse personas and influencers, practice leaders, ops, finance, IT, and the C-suite while balancing retention and growth in existing customers with proactive prospecting and acquisition of new logos. You'll coach and elevate a high-performing team to orchestrate executive-level, business-outcome conversations that position Westlaw, CoCounsel, and Practical Law within our broader new packaging, pricing, and product roadmap, driving larger incremental expansions and prioritized NTO opportunities. Success means disciplined account planning, rigorous pipeline and forecast hygiene, clear value narratives by stakeholder, and a culture anchored in our transformation as a sub-segment which includes compliance, continuous learning, and up-skilling.

In this opportunity as a regional manager, you will :

• Achieve new sales quotas and renewal targets to reach set growth goals
• Drive online revenue growth goals by incorporating the client management associates in a partnership role that enhances the customer's experience
• Ensure that all territories are fully staffed
• Participate in all related recruitment efforts for assigned territories
• Hire qualified employees with strong skill sets in sales, product and market knowledge
• Help maintain a qualified sales bench of candidates to expedite the hiring process and to minimize open territory coverage impact
• Provide performance coaching and job training to direct reports to assist in meeting and exceeding sales quotas
• Participate in field rides and provide guidance through on the job training
• Manage regional territory effectively and efficiently
• Maintain monthly reports on pipeline activity, field rides, expenses and employee performance
• Team with inside sales, NPD, strategic marketing, central marketing, SAM training and other organizations in order to optimize achieving sales revenue and growth responsibilities as well as pilot participation
• Ensure positive and effective relationships are established and maintained with customers
• Assists in customer escalation issues and provides customer relationship support as needed
• Participate with and partnering with the quality assurance team to assure that our customers experience is without compromise
• Manage travel & expense budgets for manager and all direct reports, as well as the regional budget; tracking monthly growth goals, renewal and revenue

You're a fit for the regional manager position if your background includes :

Our ideal candidate will also possess :

What's in it for you?

Flexibility & Work-Life Balance : Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth : By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits : We offer comprehensive benefit plans to include flexible vacation, two company-wide mental health days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture : Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values : Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact : Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact : We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits : optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption...

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.