Job Description
Job Description
Benefits :
- Company parties
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Benefits / Perks
Competitive Hourly PayCareer Growth OpportunitiesFun and Energetic EnvironmentDiscount on Products and ServicesJob Summary
We are looking for a friendly, welcoming receptionist to join our team!
As the receptionist / concierge for our busy salon, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive at the clinicAnswer phone calls and schedule appointmentsAssist with maintaining a clean and inviting environmentMake sure new clients know what to bring with them for their pet's visitBe responsible for compiling the initial patient chartPost all transactions for the dayMaintain the auto-reminder system so all clients with appointments for the following day are notified ahead of timeCall all "no-shows" 10 minutes after the time they were to have arrived and get an update and / or rescheduleMake sure new patients / clients are scheduled properlyKeep schedule full and maximize production in officeManage lobby and ensure clients are following our rulesProvide general customer service and attend to the needs of customers throughout their servicesQualifications
Two or more years of customer service experience is preferredPrevious experience as a receptionist is preferredExcellent communication skills with a focus on customer serviceStrong work ethic and positive attitudeFamiliar with computers and scheduling softwareExcellent multi-tasking skills