Customer Experience Content Designer

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Job Description : About the Role

Were looking for a versatile and creative Customer Experience Content Designer to join our team. This hybrid role blends technical writing marketing content creation and graphic design to support customer-facing digital products. Youll collaborate across product marketing and customer success teams to deliver clear engaging and visually compelling content that helps users understand and engage with our solutions.

Key Responsibilities

Technical Writing

• Create and maintain help center articles FAQs and product documentation.
• Translate complex technical concepts into clear user-friendly language.
• Collaborate with product managers and engineers to ensure accuracy and clarity.

Customer Marketing Content

Graphic Design

Skills & Abilities

Qualifications

Travel

1-10%

DOT Regulated

None

Job Category

Digital Marketing & Demand Generation

Compensation Information :

Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and / or long-term incentive plan based on the level and / for the position are below :

Pay Type :

Salaried

Minimum Pay Range : $90000.00

Maximum Pay Range : $105000.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace .

All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and / or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants :

Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder at or.

Current Employees :

If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Key Skills

CSS,InVision,Balsamiq,HTML5,Information Architecture,Ux,Usability,Wireframing,UI,Axure,Responsive Web Design,Sketch

Employment Type : Full-Time

Experience : years

Vacancy : 1