Talent.com
Customer Support Specialist

Customer Support Specialist

ABBDallas, TX, US
15 days ago
Job type
  • Full-time
Job description

ABB Sales Coordinator

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Role And Responsibilities

In this role, you will have the opportunity to support the sales organization and its customers through bid coordination and small project proposals. Each day you will be working with our sales team and distributor partners to meet our project quotation deadlines and assisting with order entry. The work model for the role is : hybrid (#Li-Hybrid) in Dallas, TX. This role is contributing to the commercial and water electrification markets in the Dallas CIOR District. You will be mainly accountable for :

  • Coordinating project bid schedules with the ABB sales team and distributor partners
  • Building professional project bid quotations for small and medium projects
  • Performing analytics and utilizing various metric driven tools to provide project success rates
  • Delivering product / solution / service-related training; and supporting the managers in preparing and validating the technical articles to publish.
  • Customer visits will be required from time to time to build relationship

Qualifications For The Role :

  • High school education with 3+ years of experience in the electrical industry or a bachelor's degree
  • Experience in switchgear sales or project coordination preferred
  • Knowledge in commercial or water market spaces preferred
  • You are detail oriented and have an ability to balance multiple deadlines at once
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.
  • ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies.

    ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

    Health, Life & Disability

  • Choice between two medical plan options : A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options : Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D 100% employee paid up to maximums
  • Short Term Disability up to 26 weeks Company paid
  • Long Term Disability 60% of pay Company paid. Ability to "buy-up" to 66 2 / 3% of pay.
  • Supplemental benefits 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental / behavioral health, general health navigation and virtual health, and infertility / adoption
  • Employee discount program
  • Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • Time off

    ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

    Create a job alert for this search

    Customer Support Specialist • Dallas, TX, US

    Related jobs
    • Promoted
    Merchant Support Specialist

    Merchant Support Specialist

    VirtualVocationsArlington, Texas, United States
    Full-time
    A company is looking for a Merchant Support Specialist.Key Responsibilities Provide Tier 1 support for merchants using the online ordering platform, troubleshooting issues related to menu setting...Show moreLast updated: 30+ days ago
    • Promoted
    Consumer Experience Specialist

    Consumer Experience Specialist

    VirtualVocationsArlington, Texas, United States
    Full-time
    A company is looking for a Consumer Experience Specialist.Key Responsibilities Field and resolve inquiries via phone, chat, and other contact methods within the Consumer Experience Center Provid...Show moreLast updated: 3 days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    Full-time
    A company is looking for a Technical Support Specialist for the LATAM region.Key Responsibilities Efficiently manage tickets and escalations through Jira and Slack Diagnose, troubleshoot, and re...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Consumer Engagement Specialist

    Bilingual Consumer Engagement Specialist

    VirtualVocationsCarrollton, Texas, United States
    Full-time
    A company is looking for a Bilingual Canadian French / English Consumer Engagement Specialist to work from home.Key Responsibilities Resolve complex consumer issues and advise representatives on hi...Show moreLast updated: 2 days ago
    • Promoted
    Customer Success Specialist

    Customer Success Specialist

    VirtualVocationsCarrollton, Texas, United States
    Full-time
    A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.Key Responsibilities Manage and resolve technical issues from the external Tier 1 su...Show moreLast updated: 30+ days ago
    • Promoted
    HubSpot Support Specialist

    HubSpot Support Specialist

    VirtualVocationsPlano, Texas, United States
    Full-time
    A company is looking for a HubSpot Support Specialist to maintain, optimize, and advance their HubSpot CRM platform.Key Responsibilities Support ongoing data hygiene, including de-duplication and...Show moreLast updated: 1 day ago
    • Promoted
    Customer Engagement Specialist

    Customer Engagement Specialist

    VirtualVocationsDallas, Texas, United States
    Full-time
    A company is looking for a Customer Engagement Specialist to support clients in utilizing their survey creation platform while working remotely on Pacific Time hours. Key Responsibilities Manage c...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocationsPlano, Texas, United States
    Full-time
    A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    ABBDallas, TX, United States
    Full-time
    At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Show moreLast updated: 3 days ago
    • Promoted
    Retailer Support Specialist

    Retailer Support Specialist

    AmTrust FinancialDallas, TX, United States
    Full-time
    Respond to all inquiries via e-mail and general telephone received from customers, dealerships and end users and provide a consistently superior customer experience at all times by meeting or excee...Show moreLast updated: 8 days ago
    • Promoted
    Customer Support Technician

    Customer Support Technician

    VirtualVocationsGrand Prairie, Texas, United States
    Full-time
    A company is looking for an Associate Customer Support Technician.Key Responsibilities Answer customer inquiries via phone, email, or chat regarding software applications Triage and troubleshoot...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    Full-time
    A company is looking for a Customer Support Specialist to provide exceptional support to B2B customers.Key Responsibilities Deliver an exceptional customer experience through various communicatio...Show moreLast updated: 30+ days ago
    • Promoted
    Revenue Support Specialist

    Revenue Support Specialist

    VirtualVocationsDallas, Texas, United States
    Full-time
    A company is looking for a Revenue Support Specialist to support commercial and financial teams in a remote role.Key Responsibilities Manage internal contracts and support sales with quotes and d...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Manager

    Customer Support Manager

    VirtualVocationsArlington, Texas, United States
    Full-time
    A company is looking for a Support Manager to lead technical support functions and optimize client support needs.Key Responsibilities Lead, hire, and develop a team of support analysts focused on...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocationsArlington, Texas, United States
    Full-time
    A company is looking for a Customer Support Representative I.Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and chat Answer basic customer ques...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    VirtualVocationsArlington, Texas, United States
    Full-time
    A company is looking for a Customer Experience Specialist to provide exceptional service to clients on a contract basis.Key Responsibilities Provide dedicated support to an assigned group of clie...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Abb Holdings IncDallas, TX, United States
    Full-time
    At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Show moreLast updated: 3 days ago
    • Promoted
    Healthcare Customer Support Specialist

    Healthcare Customer Support Specialist

    VirtualVocationsArlington, Texas, United States
    Full-time
    A company is looking for a Healthcare Customer Support Specialist to assist a leading health insurance customer.Key Responsibilities Operate on multiple computer applications to assist calls and ...Show moreLast updated: 1 day ago
    • Promoted
    Remote Customer Support Specialist

    Remote Customer Support Specialist

    VirtualVocationsIrving, Texas, United States
    Remote
    Full-time
    A company is looking for a Remote Customer Support Specialist to provide exceptional service to customers in a virtual environment. Key Responsibilities Respond to customer inquiries via email, li...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Support Specialist

    Sales Support Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    Full-time
    A company is looking for a Sales Support Specialist for a contract position that is fully remote.Key Responsibilities Assist in sales processes and support functions Monitor and interpret sales ...Show moreLast updated: 30+ days ago