Talent.com
No longer accepting applications
Information Technology Support Specialist I

Information Technology Support Specialist I

VINCI Construction USAPittsburgh, Pennsylvania, US
30+ days ago
Job type
  • Temporary
Job description

Position Type : Full Time (40+)

Pay Type : Salary

Seasonal Work : No

Northeast Paving Benefits :

  • Company Paid Basic Life Insurance
  • Company Paid Long Term Disability Policy
  • Company Paid Vacation & Holiday Pay
  • Company Paid Parental Leave
  • Company Paid Maternity Leave
  • Company Paid Employee / Family Assistance Program (EAP)
  • Voluntary Medical & Vision Insurance
  • Voluntary Dental Insurance
  • Voluntary Short Term Disability
  • Voluntary Supplemental Term Life
  • Voluntary Accident, Legal, Hospital, Critical Illness Policies
  • 401(k) Plan w / Employer Match
  • Annual Company Stock Purchase Opportunities
  • Discount Partnerships : Verizon, Ford, Perkspot
  • Health and Wellness Benefits, including Monthly Gym / Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

  • Create, review and triage support Tier (1-2) tickets on a timely basis
  • Project work related to the implementation of new technology tools.
  • Provide end-user desktop support via remote support tools or in person visits
  • Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
  • Install and configure new computers, monitors, and printers.
  • Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
  • Create clear, concise process and system diagrams and other supporting documentation
  • Coordinate with vendors to execute software and firmware upgrades
  • Attend meetings as required and provides regular and accurate status information to project participants / department leadership -follow management guidance and adherence to policies
  • Assist with other projects and tasks as required
  • Identify issues requiring escalated support and route to the appropriate team or leadership.
  • Identify recurring or unique issues, develop solutions, and verify successful implementation.
  • Document and / or update documentation for identified issues, solutions, and procedures.
  • Train and / or mentor junior team members. Share knowledge and best practices.
  • Actively participate in team meetings and feedback sessions.
  • Qualification Requirements

    General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and Experience

  • 3 + years of technical experience working with hardware / software
  • Bachelor's degree or equivalent Experience
  • Experience working in windows and virtualized environments
  • Ability to utilize an ITSM system for change and incident management
  • Microsoft training and related certifications are a plus
  • Strong interpersonal, organizational and customer service skills
  • Ability to work flexible / extended hours when requested or participate in an on-call schedule
  • Able to work both independently and effectively with remote team members as necessary
  • Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job :

  • Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
  • Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
  • Lifting and transporting of moderately heavy objects (40 lbs).
  • Drive to locations to assist users or deploy systems as needed
  • Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

  • Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
  • Noise level in the office work environment is normal.
  • Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

  • Assess work environment for possible hazards and makes sure training is adequate to the task.
  • Has proper personal protective equipment and tools, uses them appropriately for the given task.
  • Speaks up if seeing an unsafe act
  • Identifies and turns in near miss reports
  • Asks for help, when needed, to perform tasks safely.
  • Considers if there is a safer way to perform work and communicates.
  • Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

    We support a Drug-Free Workplace.

    EOE AA M / F / Vet / Disability are encouraged to apply.

    Create a job alert for this search

    Information Technology Specialist • Pittsburgh, Pennsylvania, US

    Related jobs
    • Promoted
    Information Technology Specialist

    Information Technology Specialist

    United States ArmyPittsburgh, PA, United States
    Part-time +1
    Information Technology Specialist Job Overview : You will immerse yourself in becoming a true expert in elevating the organization's communication network. Your journey will involve installing, confi...Show moreLast updated: 2 days ago
    • Promoted
    Adjunct Health Information Technology

    Adjunct Health Information Technology

    InsideHigherEdAllegheny, Pennsylvania, United States
    Part-time
    Adjunct Health Information Technology.Please note : If you are a PSERS retiree, per PSERS guidelines, employment by the College as an adjunct faculty member will result in the suspension of your ret...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Malone Healthcare - NursingUniontown, PA, US
    Full-time
    Malone Healthcare - Nursing is seeking a travel CT Technologist for a travel job in Uniontown, Pennsylvania.Job Description & Requirements. Day / Night Rotate 5 / 8 hr shifts or 4 / 10 hr shifts.About...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Dual-Modality CT / X-ray Technologist - $2,686 per week

    Travel Dual-Modality CT / X-ray Technologist - $2,686 per week

    American Medical StaffingMount Pleasant, PA, United States
    Full-time
    American Medical Staffing is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. We’re living in the new normal.Lives and careers look d...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Mental Health Therapist - Meadowlands

    Mental Health Therapist - Meadowlands

    New Directions Mental Health, New Directions Mental HealthClaysville, PA, US
    Full-time
    Transformations Care Network (TCN), as we embark on an exciting journey to empower.We are committed to improving access to mental health care in our communities which means we are committed to bein...Show moreLast updated: 20 hours ago
    • Promoted
    Travel CT Technologist - $2,744 per week

    Travel CT Technologist - $2,744 per week

    iDEAL HireMount Pleasant, PA, US
    Full-time
    DEAL Hire is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. DEAL HIRE is dedicated to working with the best of the best in healthca...Show moreLast updated: 2 days ago
    • Promoted
    Technology Operations Support / Help Desk Representative II

    Technology Operations Support / Help Desk Representative II

    Canon U.S.A., Inc. CareersCoraopolis, Pennsylvania, US
    Full-time
    Technology Operations Support / Help Desk Representative II.Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with de...Show moreLast updated: 30+ days ago
    • Promoted
    Adjunct Health Information Technology

    Adjunct Health Information Technology

    Community College of Allegheny CountyPittsburgh, PA, United States
    Part-time
    Adjunct Health Information Technology.Please note : If you are a PSERS retiree, per PSERS guidelines, employment by the College as an adjunct faculty member will result in the suspension of your ret...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Go HealthcareMount Pleasant, PA, US
    Full-time
    Go Healthcare is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. Pay package is based on 10 hour shifts and 40 hours per week (s...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    iDEAL HireMount Pleasant, PA, US
    Full-time
    DEAL Hire is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. DEAL HIRE is dedicated to working with the best of the best in heal...Show moreLast updated: 2 days ago
    • Promoted
    Travel Dual-Modality CT / X-ray Technologist - $2,352 per week

    Travel Dual-Modality CT / X-ray Technologist - $2,352 per week

    GHR Healthcare - Allied Health & TherapyMount Pleasant, PA, US
    Full-time
    GHR Healthcare - Allied Health & Therapy is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania. Job Description & Requirements.GHR Healthcare - Allied Health & Therap...Show moreLast updated: 3 days ago
    • Promoted
    Travel Dual-Modality CT / X-ray Technologist - $2,945 per week

    Travel Dual-Modality CT / X-ray Technologist - $2,945 per week

    IDR HealthcareMount Pleasant, PA, United States
    Full-time
    IDR Healthcare is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. IDR Healthcare is an awarding winning staffing firm that believes ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    LanceSoftUniontown, PA, US
    Permanent
    LanceSoft is seeking a travel CT Technologist for a travel job in Uniontown, Pennsylvania.Job Description & Requirements. Years of Experience\n2 Years\nRequired.Certified CT Technologist - ARRT ...Show moreLast updated: 11 days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    KPG AlliedMount Pleasant, PA, US
    Permanent
    KPG Allied is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. Candidates must have at least 1 years of paid experience in the la...Show moreLast updated: 30+ days ago
    • Promoted
    Travel - Cath Lab Tech

    Travel - Cath Lab Tech

    Titan Medical GroupClaysville, PA, US
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist - $3,306 per week

    Travel CT Technologist - $3,306 per week

    LanceSoftUniontown, PA, US
    Full-time +1
    LanceSoft is seeking a travel CT Technologist for a travel job in Uniontown, Pennsylvania.Job Description & Requirements. Years of Experience 2 Years Required Certifications BLS, Certifi...Show moreLast updated: 4 days ago
    • Promoted
    Information Technology Support Specialist I

    Information Technology Support Specialist I

    VINCI Construction USAPittsburgh, PA, United States
    Temporary
    Position Type : Full Time (40+).Company Paid Basic Life Insurance.Company Paid Long Term Disability Policy.Company Paid Vacation & Holiday Pay. Company Paid Employee / Family Assistance Program (EAP).V...Show moreLast updated: 25 days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionFredericktown, Pennsylvania, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 23 days ago