Evening Operations Shift Lead

Job Description

Job Description

Description : What we offer :

Evening shift

Compensation

• Hourly Rate $17
• Benefits
• bring your dog to work!

Core Competencies :

Personal Characteristics

Core Duties

Ensures operations are being maintained to the highest standards while always addressing areas for improvement within the Daycare

Leads by example, positive attitude, and servant leadership

Motivate, train, and develop Back of House employees focusing on excellent customer service, exemplary cleaning and safety standards, strong dog control and care

Ensures all back of the house members complete the appropriate learning paths in a timely and complete manner

Communicates, tracks and assists with all significant pet parent issues and concerns, employee issues and concerns, and dog injuries, sickness, and behavior issues and concerns

Oversees all Canine Coach activities, including but not limited to :

Clean and Safe Environment

To ensure our furry friends are always in a safe and clean environment, we take pride in working as a team to get all the nitty gritty complete

Health and Grooming

Customer Service and Presentation

Ability to work cohesively with others in a fun, fast paced environment

Excellent communicator and can speak consistently to our 3 Ss (Smile, Story, Satisfaction)

Be knowledgeable on pricing and services

Strive for High customer review ratings by always smiling for the cameras an engaging in safe play!

ENJOY your team! GROW your team! And PLAY to your fullest potential!

Help coach the team on our Dogtopia-isms. The rules of which we, as Dogtopians live by are :

As the Evening Operations Shift Lead / Canine Coach Trainer you are responsible to work with all customers, furry friends and team members to ensure Dogtopia sets the highest standards of satisfaction, safety and fun.

Requirements :