Gifts Officer
The Gifts Officer will join a talented fundraising team and will be primarily responsible for managing a portfolio of mid-level and major individual and corporate donors and prospects. Reporting to the Chief Development Officer, the Gifts Officer is responsible for cultivating, stewarding, and securing mid-level, major, and planned gifts while expanding the donor pipeline.
Primary Responsibilities
Portfolio Management
- Maintain and grow a portfolio of approximately 150 current and prospective individual and corporate donors. Manage the full life cycle of giving including identification, qualification, cultivation, solicitation, and stewardship of these donors and prospects
- Help to set forecasts and meet ambitious monthly and annual benchmarks for donors in the GO portfolio
- Solicit upgrades, multi-year commitments, and planned gifts when appropriate
- Maintain donor recognition and underwriting listings and ensure electronic and printed recognition materials are accurate
- Coordinate meetings between donors and artists during production runs
- Ensure that Tessitura records for all portfolio files are meticulously maintained, including plan steps and contact reports
- Communicate ticket requests to the Guest Services team as necessary
- Proven ability to pivot quickly, adapt to evolving priorities, and work effectively in a dynamic, fast-paced environment
- Willingness to share prospects and collaborate with senior leadership and fellow fundraisers to develop the most strategic path to a gift
- Demonstrated ability to work closely with multiple internal stakeholders across departments, especially in high-touch donor strategies.
Prospect Discovery and Development
Attend select donor calls with the General Director, the Chief Development Officer, and / or othersSupport the Chief Development Officer and the General Director & President's major and leadership giving portfolio work, sending relevant reminders on next steps and renewal timelines, and drafting correspondence and / or written proposals, as necessaryWork closely with Development Team on the identification and growth of the Mid-Level and Major Gift Pipeline to expand size and scope of high-net-worth prospects within the Opera's donor pipelineCoordinate with Director of Events on the execution of special events for major donors and prospects throughout the season and oversee pre-performance entertaining planning for major donors and prospectsProgram Management
Work with the Development Operations team to consistently ensure up-to-date cash and revenue projections and reporting for all major and leadership giving filesSupport the management of the Board of Directors as requestedAssist in the cultivation and stewardship of patrons at all levels as needed through email communications, writing newsletter articles, entertaining, and other public-facing opportunitiesRelated Duties as Assigned
Skills Desired and Qualifications
Education and Experience
3-5 years of front-line fundraising experience preferredDemonstrated success in converting prospects into major donors, and experience in closing five-figure (or higher) giftsExperience closing multi-year and planned gifts is preferredNuanced understanding of the importance of discretion and confidentiality when dealing with HNW individuals and familiesExperience working with donor databases and wealth research software, especially Tessitura and iWave, is preferredHigh level of proficiency with Microsoft Office, including Word, Excel, and PowerPointAbility to quickly and accurately create compelling proposals and written requests for supportEnthusiasm to embrace and exceed fundraising goals and KPIs as assignedSpecialized Knowledge, Skills, and Abilities
Knowledge of opera and familiarity with Philadelphia's philanthropic network a plus, or a willingness and appetite to learn more about the art formAbility to thrive in a fast-paced, collaborative, creative, and team-oriented organizational cultureFamiliarity with corporate, foundation, and planned giving vehiclesOutstanding interpersonal, oral, and written communication skills, including the ability to listen carefully and target communications to the specific interests of varied audiencesFamiliarity with and adherence ethical fundraising best practicesEntrepreneurial and proactive work ethic; thrives on accountability, ownership, and exceeding goals. Able to self-manageTenacious and energetic approach to fundraising, including active prospecting and follow-throughComfort managing ambiguity, with a mindset of "getting things done" through resourcefulness and initiativeResults-oriented and disciplined approach to work, with impeccable attention to detailDemonstrated creativity and strategic thinking, with the ability to take initiative and the willingness to learnExcellent organizational skills and ability to prioritize workload in a timely manner to complete assignments when faced with competing deadlinesProfessional manner and appearance in representing Opera Philadelphia at all timesEvening and weekend availability required, especially around performances