Health & Wellness Navigator

Job Details

DAP Health Sunrise - Palm Springs CA

Full Time

$21.00 - $23.00 Hourly

Health Care

Description

At DAP Health we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider we deliver compassionate high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health wellness programs and beyond with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate innovative organization dedicated to making a meaningful impact in the lives of those we serve. If youre looking for a dynamic and purpose-driven environment we invite you to explore the opportunity to contribute to our mission.

Job Summary

The Health and Wellness Navigator supports Transgender Gender Diverse and Intersex (TGI) clients through agency programs and external referrals conducts community outreach provides patient education and assists medical providers with direct patient care and care coordination. Acting as a resource and advocate the Navigator addresses disparities and ensures equitable healthcare access. This role is central to the Health & Wellness Program fostering collaboration within the care team.

Supervisory Responsibilities : None

Essential Duties / Responsibilities

• Assist medical providers with direct patient care and care coordination
• Conduct patient intakes and collaborate with patients and providers to develop HealthCare plans
• Provide education and linkage to care for anyone seeking gender affirming care regardless of where they are in the process
• Identify and connect individuals seeking health care who are not currently receiving the necessary medical and social support services
• Following completion of the Promotores model training engage and build relationships with a select impacted community and community partners in the context of health care
• Provide client referrals to outside entities or support service programs as appropriate
• Establish positive community relations in the context of health care
• Deliver information about health and wellness in ways that the community can easily understand and provide information on services provided by the healthcare provider
• Promote a collaborative and effective working environment in the field of healthcare
• Engage with individuals seeking health care in medical and psychological capacities
• Assist individuals seeking health care in adhering to their care plan
• Explain health benefits and other types of available assistance to individuals seeking health care
• Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects such as identifying and addressing gaps and by identifying developing and testing new practices for improving the outcomes of patients in health care
• Participate in all appropriate staff meetings or other activities as needed
• Ensure the privacy and security of PHI (Protected Health Information) as outlined in DAP Healths policies and procedures relating to HIPAA compliance including attending annual compliance training
• Coach clients in ways that are culturally appropriate to facilitate positive behavior change in the context of healthcare
• Develop trusting and caring relationships with clients
• Communicate with clients to provide or collect information related to their healthcare needs
• Motivate clients by using motivational interviewing and other behavior change techniques
• Address client needs especially around social determinants of health (SDoH) as they relate to their care
• Complete other related assignments to help meet the goals and objectives of the department in the realm of health care
• Perform other job-related duties as assigned in the field of healthcare

Qualifications

Required Skills / Abilities

Education and Experience

Working Conditions / Physical Requirements

Key Skills

Typing,Athenahealth,Assisted Living,Computer Skills,Microsoft Publisher,Triage,Health Coaching,Workers' Compensation Law,Case Management,Benefits Administration,Memory Care,Word Processing

Employment Type : Full-Time

Department / Functional Area : Health Care

Experience : years

Vacancy : 1

Hourly Salary Salary : 21 - 23