Assistant General Manager

Description :

WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!

Full-time Salary Position starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of Hotel Chaco.

Essential Duties and Functions / Responsibilities / Tasks :

• Maintain high level of positive and professional approach with employees, coworkers, and guests.
• Review occupancy and event levels and staff all reporting team members accordingly.
• Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk.
• Oversee the property in the absence of the General Manager.
• Use critical thinking to successfully handle challenging situations and resolve issues.
• Achieve maximum revenue and manage departmental expenses within a budget.
• Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing.
• Maintain effective communications between all hotel departments.
• Set goals for performance that coincide with Heritage's plans and vision.
• Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards.
• Assign, train, mentor and direct staff to carry out the exceptional guest experience.
• Foster an environment where employees are engaged, valued and successful leading to overall experience.

Benefits :

HC10

Requirements :

Preferred :

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Compensation details : 75000-75000 Yearly Salary

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