Talent.com
L1 & L2 Support

L1 & L2 Support

Tandym GroupStamford, CT, United States
3 days ago
Job type
  • Full-time
Job description

A prominent company in Connecticut is currently seeking qualified individuals for an exciting L1 & L2 Tech Support position at their Stamford location. This role involves essential responsibilities to ensure smooth IT operations.

About the Opportunity :

This role requires flexibility to meet the demands of a dynamic work environment.

  • Hybrid or Remote : Hybrid, rotating schedule.
  • Shift : Open to night and weekend shifts.
  • Schedule : 24 / 7 operation.
  • Hours : Varies based on business needs.
  • Setting : Onsite at the Sports location, Stamford, CT.

Responsibilities :

The L1 & L2 Tech Support will be responsible for :

  • Provide first-line support for all IT incidents and service requests.
  • Respond to inquiries via multiple channels promptly.
  • Troubleshoot and resolve diverse technical issues.
  • Guide users through resolutions and escalate complex issues as needed.
  • Maintain detailed records of user interactions and resolutions.
  • Qualifications :

  • 1-2 years of experience in helpdesk or technical support preferred.
  • Bachelor's degree in a relevant field or equivalent experience.
  • Certifications such as CompTIA Network+ or Microsoft preferred.
  • Strong communication skills.
  • Customer service excellence.
  • Familiarity with Windows, MacOS, and Office 365.
  • Analytical thinking and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Willingness to work various shifts.
  • Desired Skills :

  • 3-5 years experience in IT support roles.
  • Advanced certifications such as Cisco CCNA.
  • Proficiency in networking concepts.
  • Experience with service ticketing systems.
  • Strong troubleshooting abilities.
  • Create a job alert for this search

    L2 Support • Stamford, CT, United States

    Related jobs
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    US Customs and Border ProtectionCold Spring, NY, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Admin & Sales Support Specialist

    Admin & Sales Support Specialist

    SignaramaHartsdale, NY, US
    Full-time
    Join Our Team as an Admin & Sales Support Specialist at Signarama!.Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Admin & Sales Supp...Show moreLast updated: 30+ days ago
    • Promoted
    L1 & L2 Support

    L1 & L2 Support

    Tandym GroupEnglewood Cliffs, NJ, United States
    Full-time
    A growing organization in Englewood Cliffs, NJ is currently seeking an L1 & L2 Tech Support professional for a contract-to-hire position with potential for extension and conversion.This role requir...Show moreLast updated: 3 days ago
    • Promoted
    Licensed Therapist (LCSW, LMHC, LMFT) - Norwalk, CT

    Licensed Therapist (LCSW, LMHC, LMFT) - Norwalk, CT

    LifeStance HealthNorwalk, CT, US
    Part-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    US Customs and Border ProtectionNelsonville, NY, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 1 day ago
    • Promoted
    Licensed Talk Therapist - Fee For Service

    Licensed Talk Therapist - Fee For Service

    ThriveworksNorth Salem, NY, US
    Full-time
    Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Stamford, CT. This role is eligible for a $7,500 ramp stipend for clinicians offering...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Therapist (LCSW, LMHC, LMFT) - Huntington Station, NY

    Licensed Therapist (LCSW, LMHC, LMFT) - Huntington Station, NY

    LifeStance HealthHuntington Station, NY, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 24 days ago
    • Promoted
    Tax Expert - Local (Mohegan Lake)

    Tax Expert - Local (Mohegan Lake)

    IntuitMohegan Lake, New York, US
    Part-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 2 days ago
    • Promoted
    Store Support

    Store Support

    Home Depot (Retail)Danbury, CT, US
    Full-time
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show moreLast updated: 30+ days ago
    • Promoted
    TECHNOLOGY SUPPORT LIAISON - CHILDREN’S DAY PROGRAM

    TECHNOLOGY SUPPORT LIAISON - CHILDREN’S DAY PROGRAM

    Developmental Disabilities InstituteSmithtown, NY, United States
    Full-time
    TECHNOLOGY SUPPORT LIAISON – CHILDREN’S DAY PROGRAM.Full-Time, Salary $52,000 - $65,000 / year.Make a Real Difference Every Day : Do you want a career where you directly impact lives, experiencing the...Show moreLast updated: 3 days ago
    • Promoted
    Contract Support

    Contract Support

    Butler AmericaDanbury, CT, United States
    Full-time
    Pay Range : $35-$60 / hr (depending on level of experience).W2 Contract, US Citizens and US Persons only are permitted to apply. We are seeking a strong Contract Support candidate to join our clients f...Show moreLast updated: 3 days ago
    • Promoted
    Helpdesk Support Level 1

    Helpdesk Support Level 1

    The Custom Group of CompaniesYonkers, NY, United States
    Temporary
    Help Desk Support Specialist - Level 1.Must be available to weeks work 4 / 8 and 4 / 15 with possible extension.No Corp to Corp or 3rd party agency. We are looking for a Level 1 Helpdesk Support to join...Show moreLast updated: 3 days ago
    • Promoted
    Solutions Architect, Southeast

    Solutions Architect, Southeast

    SynackSoutheast, NY, United States
    Full-time
    Synack's Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes ...Show moreLast updated: 3 days ago
    • Promoted
    Licensed Therapist (LCSW, LMHC, LMFT) - Westport, CT

    Licensed Therapist (LCSW, LMHC, LMFT) - Westport, CT

    LifeStance HealthWestport, CT, US
    Part-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional

    Direct Support Professional

    Anchor Health Homecare ServicesEast Norwich, NY, US
    Full-time +1
    New York State HHA or PCA Certificate REQUIRED.If youre looking for a team that ensures the caregivers working in the community feel supported and cared for then we want to hear from you!.Many bene...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    US Customs and Border ProtectionNorth Babylon, NY, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Support

    Sales Support

    Holo-KromeBrookfield, CT, US
    Part-time
    Working as part-time sales support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance t...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Practical Nurse (LPN) - Endocrinology

    Licensed Practical Nurse (LPN) - Endocrinology

    Hartford HealthCare Medical GroupNorth Salem, NY, US
    Full-time
    Start here at Hartford HealthCare and be part of something better!.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common : Pride in what we do.We invite yo...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Therapist (LCSW, LMHC, LMFT) - South Salem, NY

    Licensed Therapist (LCSW, LMHC, LMFT) - South Salem, NY

    LifeStance HealthSouth Salem, NY, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Contract Support

    Contract Support

    Butler America Aerospace LLCDanbury, CT, United States
    Full-time
    Pay Range : $35-$60 / hr (depending on level of experience).W2 Contract, US Citizens and US Persons only are permitted to apply. We are seeking a strong Contract Support candidate to join our clients f...Show moreLast updated: 3 days ago