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- ## Responsible for Inpatient and Outpatient Operations including interdisciplinary initiatives with nursing, clinical support services, and hospital based faculty, and clinical and operational initiatives.
- ## Works with local and system leaders to develop performance goals aligned with the MGB system goals and strategy; monitors appropriate metrics to ensure goals are met.
- ## Ensures safe, high quality, efficient, and effective delivery of services.
- ## In collaboration with interdisciplinary hospital, nursing, and physician leaders, directs the development and implementation of process improvement initiatives aimed at improving patient safety and quality measures across the continuum of care.
- ## Assures compliance with TJC, OSHA, DPH, and state and federal regulations. Partners with Compliance for audits as needed and / or directed.
- ## Recruits, retains, develops, and provides managerial and administrative oversight of all staff within the responsible areas. Creates a working environment that supports the ongoing professional growth and development of all staff in a diverse and inclusive environment with high morale and optimal job satisfaction.
- ## Facilitates resolution of conflicts and issues that emerge between key stakeholder groups. Leads by example, setting the tone for professionalism, work ethic, and dedication to patients.
- ## In alignment with MGB leadership and policies, serves as the liaison between the hospital and the local community. Works with MGB community health leaders to engage on community health needs and works with community leadership to further the MGB mission and the hospital’s role in promoting that mission.
- ## 10+ years administrative / management experience required, preferably in a community environment.
- ## Supervisory experience required.
- ## Drive Equity and Inclusion : Recognizes the value that different perspectives and cultures bring to an organization
- ## Build Effective Teams : Build cohesive teams that apply their diverse skills and perspective to achieve common goals
- ## Collaborate : Build partnerships and work collaboratively with others to meet shared objectives
- ## Communicate Effectively : Develop and deliver multi-mode communications that convey a clear understanding of the environment.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
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