Customer Care Representative Advantage

Customer Care Representative Advantage

We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business it's our culture!

Job Details

• Unlicensed Start Date : Tuesday, November 11th, 2025
• Licensed Start Date : Tuesday, December 2nd, 2025
• Location : The role is fully remote. You will need to provide a quiet, distraction-free environment and high-speed internet.
• Training Hours : Monday-Friday 9 : 30am-6 : 00pm CST
• Shift Hours : Monday-Friday 9 : 30am to 6 : 00pm CST
• Starting Hourly Rate : The pay for the role is $22.31 up to $23.74 per hour and is solely based on location.

Essential Job Functions

Experience Requirements

Education Requirements

Additional Qualification

Physical Environment

This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits