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Licensed Veterinary Technician - Supervisor

Licensed Veterinary Technician - Supervisor

Veterinary Specialty Hospital of Palm Beach GardensPalm Beach Gardens, FL, US
10 days ago
Job type
  • Full-time
Job description

Description

Veterinary Specialty Hospital of Palm Beach Gardens is seeking an experienced Veterinary Technician Lead to help lead our amazing team! MUST BE A CVT / LVT / RVT

Job Duties :

  • Provide day-to-day coaching and supervision of Technician team members.
  • Ensure there are set OSHA regulations for the hospital and team members are trained appropriately. Conduct hospital safety meetings at least every 6 months.
  • Maintain and oversee the Radiology compliance in the hospital; to include dosimetry badge reports and exchanges, exposure checks for protective equipment, and patient logs.
  • Maintain PPE logs and ensure we always have appropriate PPE.
  • Maintain and oversee cleaning and maintenance of all laboratory equipment; including maintaining a checklist for each piece of equipment.
  • Maintain Policies & Procedures for the medical team; meet with Medical Director and Practice Manager about concerns and policies needed. Ensure the Medical Director review of all policies and procedures prior to implementation.
  • Work with the Department Leads to ensure team members are providing adequate support and departments are running efficiently.
  • Oversee training of all new team members; ensure all leaders are providing accurate training and providing regular feedback.
  • Perform employee evaluations and reviews for technical team members with the assistance of the Practice Manager.

Leadership Capabilities

  • Acts as a champion for change and identifies documents, shares, and promotes best practices.
  • Drives accountability of all team members in achieving goals.
  • Facilitates clear and consistent communication within the leadership team, with all team members and with clients.
  • Demonstrates leadership and collaboration by building relationships and rapport with staff teams quickly and actively engaging the team in collective problem-solving.
  • Excellent trainer of individuals on systems, process, and how to be successful as part of the team.
  • People Management Capabilities

  • Partner with the Practice Manager to address staffing needs including hiring, training, reviewing, and disciplining of staff.
  • Implements performance-based incentive, rewards, and recognition programs.
  • Creates staff schedule and manages labor costs to budget.
  • Conduct 1 : 1 conversations with all members of the technical team at least quarterly.
  • Passionate about maintaining a safe, harassment-free work environment by providing resources, support, and supervision to the team.
  • Client Service Capabilities

  • Demonstrates and reinforces the highest level of client service.
  • Resolves client issues and escalations; oversees client follow-up communication.
  • Drives client visits through strategic client communication.
  • Growth & Development Capabilities

  • Participate in the development and implementation of hospital procedures and policies.
  • Design workflow systems and processes that consistently drive results with the end goal of providing an outstanding client and pet experience.
  • Identify growth and innovation opportunities based on experience and interaction with team members.
  • Manages priorities across and within areas of the hospital; ability to productively prioritize tasks.
  • We offer an amazing benefits package including PTO, 401k, Medical / Dental / Vision Insurance, generous pet discounts, and MUCH MORE! Apply today!

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    Licensed Veterinary Technician • Palm Beach Gardens, FL, US