The Guest Service Agen t is responsible for processing check-ins / outs securing payment verifying and adjusting billing and assisting guests with reservations and requests in a friendly professional and timely manner while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs exceed expectations and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience :
Unclear Seniority
Key Skills
Restaurant Experience,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Cashiering,Food Safety Experience,Guest Relations Experience,Animal Handling,Front Desk,Guest Services,Phone Etiquette
Employment Type : Full Time
Experience : years
Vacancy : 1
Guest Service Agent • Las Cruces, New Mexico, USA