Overseeing system performance, administration, and troubleshooting data and issues
Creating a backup and safeguarding the data; ensure data accuracy for all financial cycles approved
Performing system upgrades following new releases
Maintaining internal documentation
Performing account setup and update Hierarchy Structures as Required
Update Data Imports and Processes as Required
Update Reports & Templates as Required
Creating Enhancements as needed
Continues improvements and identify efficiencies within the connected external files
Testing improvements / upgrades within the tool
Supporting both the IT Finance team and the Project Controlling team with any ad-hoc requests
Running and troubleshooting the daily system processes
CISM Ticket management for all Prophix access requests
Working with the Customer Care Center to ensure active directory administration.
Training and supporting teams on all relevant Prophix topics and creation of reports
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Intelligence Specialist • Farmington Hills, MI, US
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