Care Coordinator

Job Description

Job Description

Care Coordinator

Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing / homeownership, community revitalization, small business development and arts and culture to 60,000 people annually.

About the Role

The Care Coordinator will provide holistic and comprehensive case management services to all participants, ensuring access to wraparound supports that promote financial stability, employment, and overall well-being.

Key Responsibilities

• Conduct intake triage and assessments across domains including benefits, financial health, education, employment, and social environment.
• Complete Financial Health Assessments and PHQ-9 screenings (for depression, anxiety, stress, and substance use) as part of the initial evaluation process.
• Develop individualized service and goal plans to connect clients with appropriate services, including benefits enrollment, financial counseling, education and training, and job placement or retention support.
• Discuss and identify barriers to asset building and financial independence, such as unemployment, lack of childcare, limited education, or housing instability, and make referrals to internal and external resources.
• Conduct intake and triage sessions with 100% of newly assigned participants and determine appropriate next steps to help them achieve both short- and long-term goals.
• Ensure 100% of unemployed or underemployed clients are referred and scheduled to meet with a Career Development Specialist.
• Ensure 100% of participants are scheduled for Financial Counseling sessions.
• Document all participant interactions, progress updates, and outcomes in accordance with organizational and funder requirements.
• Record and follow up on declined referrals, using motivational interviewing to support behavior change and engagement.
• Inform clients of relevant community events, workshops, and programs (e.g., Restoration Outreach events).
• Follow up on all referrals and document outcomes, maintaining thorough case notes that reflect participant progress.
• Meet all contractual obligations and program performance benchmarks.
• Utilize Restoration’s Database, Salesforce, and Google Suite applications (Docs, Drive, Mail, Sheets) for accurate data entry and case tracking.
• Perform other duties as assigned.

What you bring to the role

Hourly Rate : $24.73- $27.47

What We Offer :

Full Time : Medical, Dental and Vision Insurance, Vision plan paid for you and your family, 403B retirement benefits, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, Employee Discount Program, Employee Assistance Program, Commuter Benefits programs, and other forms of leave and benefits.

Part Time : Paid Sick Leave, 403B retirement benefits, Employee Discount Program, Commuter Benefits Program, Employee Assistance Program and other forms of leave.

Application Process :

Please include a resume and cover letter outlining your interests and qualifications when applying for this position. (may include other requirements, e.g writing samples, graphic design samples, etc.)

I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer.

Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Anti-Nepotism Policy : Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.