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Community Services Officer
Community Services OfficerGovernment Jobs • Los Banos, CA, US
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Community Services Officer

Community Services Officer

Government Jobs • Los Banos, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Title

Police Department Position

Qualified applicants will be contacted after the recruitment closes.

DEFINITION : To respond to a variety of calls for service throughout the community not requiring a sworn officer; to provide inmates at the Los Banos City Jail with a healthy, clean and secure environment; to assist and relieve public safety dispatchers with dispatch and clerical duties; and to perform a variety of technical and clerical tasks in support of jail operations, facility maintenance, animal control services, and special projects.

SUPERVISION RECEIVED AND EXERCISED : Receives direction from Police Administrators.

EXAMPLES OF ESSENTIAL DUTIES :

  • Reliable and dependable attendance and punctuality.
  • Book, search, release, care for and feed inmates; conduct jail security checks.
  • Respond to questions from the public regarding law enforcement activities.
  • Respond to, investigate and document a variety of criminal, non-criminal, and traffic related incidents, not requiring a sworn officer.
  • Prepare and complete a variety of investigative and incident reports; assist with telephone and public counter inquiries.
  • Coordinate and provide various public education presentations; develop outreach materials.
  • Secure property and evidence.
  • Assist with special events; direct traffic.
  • Assist with the cleaning and maintenance of police and animal control facilities; care and feed animals housed in the City's shelter.
  • Assist with dispatch duties including, but not limited to, receiving emergency and non-emergency calls from the public requesting police, fire, or other related services; determine nature and location of emergency; determine priority and dispatch emergency units as necessary and in accordance with established procedures; provide emergency medical pre-arrival instructions; coordinate emergency calls and relaying information and assistance requests involving other law enforcement agencies.
  • Provide testimony in court related to assigned duties.
  • Perform a variety of administrative support and data entry duties.
  • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
  • Perform other related duties as assigned.

KNOWLEDGE OF :

  • Principles and practices of customer service.
  • Principles and practices of record keeping and filing.
  • Correct English usage, spelling, punctuation and grammar.
  • Principles and practices of work safety.
  • Procedures and techniques for dealing with the public in a tactful but firm manner.
  • Modern office procedures, practices and computer equipment.
  • ABILITY TO :

  • Respond to and complete non-critical police investigations and reports.
  • On a continuous basis, know and understand all aspects of police operations; intermittently analyze work papers, reports and special projects; remember accounts given by witnesses; identify vehicles; interpret and apply the operational procedures and the law to field situations; observe while in the field; problem solve field situations; and explain law to public.
  • On an intermittent basis, sit at desk or in police vehicle; walk and stand during field activities; bend, squat and kneel during issuance of parking tickets; climb stairs and / or ladders while in the field; perform simple and power grasping, pushing, pulling, and fine manipulation; and carry weight of 25 pounds or less.
  • Understand and follow both oral and written instructions.
  • Exercise independent judgment and work without direct supervision.
  • Deal tactfully with members of the public.
  • Operate modern office equipment including a teletype.
  • Safely drive and operate assigned vehicle.
  • Care for, search, feed and monitor inmates.
  • Capture, care for and feed animals.
  • Prepare and maintain accurate and grammatically correct written reports and records.
  • Preserve confidentiality of sensitive materials.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Communicate clearly and concisely, both orally and in writing.
  • MINIMUM QUALIFICATIONS :

  • Must be age eighteen (18) by date of application.
  • Equivalent to completion of the twelfth grade.
  • Possession of a valid California Class C driver license.
  • DESIRED QUALIFICATIONS :

  • One (1) year of experience working with the public and providing customer service.
  • Experience with the enforcement of municipal codes.
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    Community Service Officer • Los Banos, CA, US

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