Coordinator / Case Manager

MISSION :

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

JOB SUMMARY :

Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment. Schedules day-to-day work activities / lessons to provide optimum efficiency and productivity. Work is performed independently under limited supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of more complex, less clearly defined issues.

EXAMPLES OF ESSENTIAL FUNCTIONS :

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

• Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios
• Provide orientation sessions / tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities.
• Provide various transition services to participants based on area of assignment and in accordance with the transition team plan.
• Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed.
• Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled.
• Serve as a liaison between participants and family / community members to ensure accurate and timely relay of information.
• Collaborate with transition services instructors to develop training methods and monitor participant goals.
• Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner.
• Plan, coordinate, and execute special events as needed, providing supervisory support to participants and / or families during events.
• Utilize internal and external case management software to document participant interactions, track progress, manage case files, and ensure compliance with regulatory standards.
• Respond to emergencies and provide behavioral strategies, including safety planning and referrals to appropriate services.
• Work collaboratively with other professionals, including healthcare providers, WSCs, and community organizations, to ensure best services for participants.
• Perform personal care tasks, including assistance with basic personal hygiene, grooming, toileting, feeding, transitioning, and ambulation.
• Provide departmental assistance as needed (e.g., staff coverage, lunch supervision).
• Coordinate and attend meetings as required to discuss participant progress and program effectiveness.
• Stay current with best practices, legal regulations, and ethical standards through continuous professional development and training.
• Work with management on special projects and assist in training new Transition Services Coordinators.
• Transports program participants to and from training sites or offsite tour locations as required.
• Assist with monthly billing and attendance processes.

Supervisory Responsibility :

None

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

KNOWLEDGE, SKILLS, AND ABILITIES :

TRAVEL :

No Travel is expected for this position.

WORK AUTHORIZATION / SECURITY CLEARANCE (IF APPLICABLE) :

None

PHYSICAL REQUIREMENTS :

Depending on the functional area of assignment, tasks involve the routine performance of moderately physically demanding work, usually involving lifting, carrying, pushing and / or pulling of moderately heavy objects and materials (up to 40 pounds). Tasks that require moving objects of significant weight require the assistance of another person and / or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. These requirements can be done with or without reasonable accommodation.

ENVIRONMENTAL REQUIREMENTS :

Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, cold, rain, fumes). General, incidental outdoor exposure may occur infrequently.

SENSORY REQUIREMENTS :

Some tasks require manual dexterity, in addition to visual and hearing acuity.

Availability : Monday- Friday; 8am-4 : 45pm

Salary : Starting at $21.45 per / hr.

Benefits :

Accepting applications until positions filled...

Applications may be completed through our website :

BAC

Providing innovative services for individuals with disabilities to achieve personal success!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are a Drug-Free Workplace.