Sr Cell Therapy Account Manager - Upstate NY

Senior Cellular Therapy Account Manager

We're here for one reason and one reason only to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet.

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows.

The Senior Cellular Therapy Account Manager will be field-based and will be responsible for building and developing professional relationships, serving as the account lead, within targeted academic hospitals and surrounding physicians to ensure the successful introduction and appropriate use of our product.

This role will report to the Senior Marketplace Director for a specific region.

The key stakeholders for this role are those who make key cell therapy treatment decisions (cell therapy specialists / transplanters, ATC-based Lymphoma & Leukemia specialists, community-based lymphoma & leukemia specialists and supporting staff to enable successful cell therapy).

Key Responsibilities (included but are not limited to) :

• Demand Generation :
• Demand generation is the primary responsibility of this role by engaging with healthcare providers (including internal treating physicians, internal referring physicians, and key community physicians) on the benefits of Kite CAR T as a treatment path versus other treatment options for appropriate patients.
• Drive day to day demand generation activities including providing consistent coverage, meeting frequency target, and achieving overall sales goals.
• Responsible for identifying and mapping out patient referral pathways within the hematology networks in the assigned territory and facilitating patient access to treatment within the ATC and / or referral network.
• Articulate target patient profile and provide product education to drive demand for Kite CAR T therapies to physicians within the ATC and surrounding network(s). Differentiate Yescarta / Tecartus versus alternative options through approved messaging.
• Develop, maintain, and monitor sales progress and action plans by leveraging available tools, as well as making adjustments as needed, to achieve sales targets and related KPIs in assigned territory.
• Educate and ensure ATC comfort with CAR T process to avoid barriers in utilization.
• Provide clinical instruction to clinical staff (e.g., AE Management Guide, Product Insert [PI]).
• Help Key Account Director educate customers at treatment center on CAR T access / reimbursement protocols across insurance types as needed.
• Record field activities in CRM.
• Support promotional activities such as peer-to-peer speaker programs, represent company and brand at professional scientific events, and promote company products as well as invite customers to speaker programs, peer-to-peer discussions, and other relevant unbranded and branded events.
• Account Engagement :
• Ability to navigate a complex account environment and understand the needs / issues of various stakeholders at all levels within the account.
• Build and develop professional relationships within targeted academic hospitals to ensure the successful introduction and use of Kite products.
• Collaborate and help prioritize Key Account Director efforts supporting ATC demand enablement. This can include creating and executing account plans, and commercial strategy within the territory to help grow class and brand share. Ensure the Account Plans align to local strategic pillars and key priorities for Cell Therapy as well as accounts for the local dynamics of the territory.
• Facilitate and provide timely feedback to appropriate teams and management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities.
• Collaborate and develop effective relationships with the ATC's HQ, Medical teams, treaters, referrers, and key decision makers / influencers.
• Gather and share customer insights, providing timely follow-up on commitments and requests.
• Assist in the identification and resolution of issues and opportunities.
• Manage ongoing compliance-related activities at the ATC (e.g., REMS Program, periodic audits) once the ATC is operational and work with the ATC Onboarding Director for site authorization.
• Patient Access and Reimbursement Support :
• Identify and map patient referral pathways within the hematology networks in your territory and facilitate patient access to treatment.
• Provide support as needed to the Kite Konnect Case Managers who will lead individual patient case management and process support. Examples include : Educate on patient registration process (Kite Konnect) and any other administrative steps required for registration. Build awareness of patient and caregiver travel and lodging support. Support office staff with specific reimbursement patient case resolution.
• CAR-T Process Support :
• Maintain visibility over the entirety of the patient journey.
• Manage incoming patient to ATC to ensure treatment team is prepped.
• In collaboration with HQ and Medical teams ensure successful coordination of cell journey and patient access, utilizing patient health information (PHI) when needed.
• Work with Kite Konnect Case Manager and Medical to communicate with appropriate parties when and if any disruption in a patient-specific cell therapy journey occurs.
• Manage and address cancelations as needed, especially those occurring pre-apheresis.
• Other Responsibilities :
• Advise ATC Onboarding Director when onboarding new ATC sites, assist in authorizing new FACT and non-FACT treatment centers as needed.
• Support customer awareness of the CAR T Process, available patient support, and the ATC Expansion, and 3rd Party Payor Access as needed.
• In coordination with Case Manager, work with treatment physicians, administrative staff, and other staff. Coordinate with ATC staff as patient goes through collection, reprogramming, and infusion phases.
• Operate in compliance with all laws, regulations and policies at all times. Protect personal identifier data of patients.

Basic Qualifications :

Preferred Qualifications :

Competencies :

Customer Focus, Action Oriented, Resourcefulness, Plans & Aligns, Ensures Accountability, Drives Results, Collaborates, Interpersonal Savvy, Builds Networks, Communicates Effectively, Persuades, Instills Trust, Being Resilient

The salary range for this position is : $177,905.0