Job Description
Overview
Senior Professional Services Engineer
Are you the kind of person who loves tackling complex tech challenges, building solutions that make a real impact, and working directly with clients to bring their IT vision to life? If so, we'd love to meet you!
As a Senior Professional Services Engineer at Executech, you'll be at the heart of delivering exciting, high-impact projects that transform the way our clients do business. From rolling out next-gen networks and infrastructure, to driving Microsoft 365 and Azure migrations, upgrading servers, enabling cloud adoption, and welcoming new clients into our ecosystem, you'll be the go-to expert making it all happen.
You'll be client-facing, project-focused, and always learning something new. Bring your initiative, communication skills, and technical expertise—and we'll give you a team that's collaborative, supportive, and passionate about helping clients succeed.
At Executech, we don't just deliver projects, we deliver confidence, clarity, and game-changing results.
Key Responsibilities
- Project Delivery & Onboarding
Lead and execute professional services projects, including :
Server replacements and infrastructure upgradesMicrosoft 365 migrations and cloud transitionsNetwork deployments (firewalls, switches, wireless)Backup and disaster recovery implementationsCybersecurity tool rollouts (EDR, MFA, compliance tools)End-to-end onboarding of new and existing Executech clients, including environment discovery, documentation, and tool deploymentCollaborate with team to scope, design, and schedule projects and onboarding timelinesOwn the technical implementation or proactive work, including but not limited to projects : planning, deployment, testing, documentation, handoff, and post-project supportClient InteractionServe as the primary technical point of contact for assigned projects and onboarding engagementsProvide end-user training or documentation as needed to support solution adoptionTeam CollaborationCollaborate with Director of Professional Services, CSMs, vCIOs, and Technical Alignment Managers to ensure alignment across service delivery teamsAssess client networks and suggest enhancements to Partner Success Managers (PSMs) or Executech Sales staff that are in our client's best interest and are in accordance with Executech standard products for Managed Services clientsEscalate project-related risks, blockers, or changes in scope in a timely mannerContribute to internal documentation, onboarding processes, and project standards developmentTechnical Standards & ToolsMaintain working knowledge of Executech's tool stack, including :Microsoft 365, Azure AD, SharePointSophos and SonicWall firewallsHyper-V, VMware, Windows ServerBackup and Disaster Recovery (BDR)Sophos, Huntress, and other comparable security solutionsEnsure all project and onboarding work adheres to Executech's technical, security, and documentation standardsQualifications
3+ years of experience in project-based IT roles, preferably within an MSP or consulting environmentStrong knowledge of Windows Server, Microsoft 365, Active Directory, networking, and virtualizationExperience in SharePoint administration and designExperience with firewall configuration, email migrations, and endpoint security deploymentsConnectWise : Manage / PSA, Ninja RMM and Auvik experience a plusExtremely proficient with network troubleshooting and topologiesExtensive experience with various hardware for networks (Wi-Fi, Servers, and Networking)Experience onboarding clients into MSP environments is highly desirableExcellent organizational, communication, and documentation skillsAbility to manage multiple active projects while maintaining quality and responsivenessProfessional demeanor and ability to work with both technical and non-technical stakeholdersValid driver's license and reliable transportation for occasional onsite workCertifications (Not Required but a Plus)
Microsoft Certified : Azure Administrator / M365 Enterprise AdminCompTIA Network+ / Security+Sophos ISO, Fortinet NSE, Cisco CCNAProject+ or other project management certificationsWhat We Offer
Competitive salary based on experienceFull health, dental, and vision coverage401(k) with company matchPaid holidays, PTO, and sick timeCertification reimbursement and professional development supportA high-performance, people-first culture with room to growHours of Work : This position will work various hours to meet the needs of clients and business operations. Will include days, some evenings, nights, weekends, and holidays.
End of description.
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