Shift Lead (Sbarro)

Key Responsibilities :

1. Team Leadership & Supervision :

• Lead by example, providing excellent customer service and maintaining Sbarro's standards for food quality and cleanliness.
• Supervise and direct the team during shifts, ensuring tasks are completed efficiently and that the restaurant operates smoothly.
• Assign tasks to team members based on restaurant needs, ensuring proper coverage in all areas (kitchen, front line, and dining area).
• Provide guidance and support to team members, helping them with any challenges or questions they may have.
• Monitor employee performance during the shift and provide feedback to improve performance.
• Maintain a positive, high-energy atmosphere that fosters teamwork and motivates employees to meet operational goals.

2. Customer Service Excellence :

3. Food Preparation & Safety :

4. Cash Handling & Register Operations :

5. Training & Development :

6. Operational Support :

Skills & Qualifications :

Physical Demands :