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Data Analyst, Alumni Relations

Data Analyst, Alumni Relations

Johns Hopkins UniversityBaltimore, MD, United States
30+ days ago
Job type
  • Full-time
Job description

Development and Alumni Relations (DAR) supports Johns Hopkins' focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine"strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has an onsite work arrangement with an onsite presence of 3 days per week. The manager will confirm the team's core onsite days where the majority / all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

The Office of Alumni Relations is a central unit of 30 professionals within Development and Alumni Relations, dedicated to engaging nearly 260,000 alumni across all Johns Hopkins University schools. The office leads seven key functional areas : (1) Reunion Programs, (2) Lifelong Learning and Travel, (3) Regional, Student, and Young Alumni Programs, (4) Mentoring Initiatives, (5) Communications, (6) Identity and Shared Interest Communities, and (7) the university-wide Alumni Council.

The Data Analyst will serve as a key resource for alumni engagement data within the Office of Alumni Relations, a central team of 30 staff supporting a global alumni community of 260,000. Reporting to the Senior Data Analyst, this role is responsible for data processing and maintenance and will assist with analysis to support engagement initiatives, ensure data integrity, and contribute to reporting efforts related to alumni relations.

Key responsibilities :

1. Data Processing & Quality Maintenance

  • Collaborate with colleagues in OAS and academic units to ensure accuracy of alumni biographic and engagement data in the university database, updating contact information and processing data requests from alumni and engagement colleagues across the University.
  • Enter and code key data points, including event attendance and board membership.
  • Evaluate and process biographical and demographic data, merging with existing records or creating new records as needed.

2. Data Analytics & Reporting

  • Assist in generating reports on alumni engagement, event participation, and giving trends.
  • Distribute quarterly alumni engagement score reports and campaign engagement metrics to divisions.
  • Collaborate with the Office of Advancement Services and the Office of the President on the annual Economic Impact Report.
  • Create and implement data upload tools and processes to facilitate efficient and effective data management
  • 3. Database Maintenance

  • Perform routine audits, de-duplication, and verification to ensure data integrity.
  • Respond to inquiries regarding biographical and demographic data updates.
  • Maintain and update alumni employment, organizational relationships, and contact information.
  • Support ongoing data quality initiatives and track progress through reporting.
  • Add historical engagement data to the CRM as necessary and clean up event records to prevent duplicate profiles.
  • Conduct regular data maintenance on high-engagement alumni.
  • Prepare and format files for mass data uploads to the CRM.
  • 4. Event and Program Support

  • Track attendance and engagement metrics for alumni events and programs.
  • Update biographical and contact information from event registrations.
  • 5. Communication & Collaboration

  • Collaborate with advancement, communications, and career services teams to ensure data consistency and effective outreach.
  • Minimum Qualifications

  • Bachelor's degree.
  • Three years of related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma / Graduation Equivalent, to the extent permitted by the JHU equivalency formula.
  • Preferred Qualifications

  • Proficiency in Microsoft Office Suite (Excel, Word).
  • Experience with CRM databases (Salesforce preferred).
  • Strong attention to detail and accuracy in data management.
  • Ability to manage multiple projects and meet deadlines.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and collaboratively within a team.
  • Classified Title : Data Analyst

    Job Posting Title (Working Title) : Data Analyst, Alumni Relations

    Role / Level / Range : ATP / 03 / PB

    Starting Salary Range : Minimum : $46,200 - Maximum : $80,799 (targeted salary : $68,000; commensurate with experience)

    Employee group : Full Time

    Schedule : Monday-Friday, 8 : 30am-5 : 00pm

    FLSA Status : Exempt

    Location : Mount Washington Campus

    Department name : 10001651-Alumni Relations

    Personnel area : University Administration

    Total Rewards

    The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education / training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : https : / / hr.jhu.edu / benefits-worklife / .

    Education and Experience Equivalency

    Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines : JHU Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education / experience required for the respective job.

    Applicants Completing Studies

    Applicants who do not meet the posted requirements but are completing their final academic semester / quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

    Background Checks

    The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

    Diversity and Inclusion

    The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

    Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    EEOis the Law

    https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

    Accommodation Information

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https : / / accessibility.jhu.edu / .

    Vaccine Requirements

    Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https : / / www.hopkinsmedicine.org / coronavirus / covid-19-vaccine / and all other JHU applicants should visit https : / / covidinfo.jhu.edu / health-safety / covid-vaccination-information / .

    The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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