Benefits Specialist

A company is looking for a Benefits Specialist to support members in navigating their healthcare benefits.

Key Responsibilities

Assist members by answering benefit questions and explaining various plans clearly

Guide members through open enrollment and life event decisions, comparing plan options

Research and resolve benefit issues while ensuring compliance with regulations

Required Qualifications

1-2 years of customer service and benefits experience

Familiarity with health plans, COBRA, Medicare, and HSAs / FSAs preferred

Comfortable using MS Word, Excel, and internal systems

Strong documentation and time-management skills

Ability to thrive in a collaborative, remote environment