Senior Asset Manager

SUMMARY

Under direction of the Director of Asset Management, the Senior Asset Manager is a key team member that is responsible for the oversight of a portfolio of mixed-finance and conventional public housing properties, ensuring their physical and financial health. This position is responsible for assessing property performance, monitoring compliance with all HUD, HANO, and other regulatory and investor requirements, performing trend analysis, managing a dynamic set of relationships, positioning the portfolio to deliver financial results, and preparing reports to ensure the long-term viability of the agency’s real estate portfolio and our ability to provide quality affordable housing. The Senior Asset Manager will contribute to the overall strength of the Asset Management team by bringing exceptional judgment and resourceful problem-solving skills to our affordable and mixed-income housing stewardship.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Analyze properties on a variety of dimensions, including operational performance, physical condition, program compliance, and strength of market.
• Perform data collection and verification as necessary to track property performance.
• Monitor third party owners and property management entities to include regular evaluation of all contract and regulatory compliance of each entity to operating agreements and contracts with HANO and HUD. Make recommendations regarding management non-compliance or default to the Director of Asset Management as necessary.
• Monitor the physical condition of HANO’s portfolio through regular property site visits, review of management reports, and Capital Needs Analyses.
• Provide technical assistance and HANO policy guidance to third party owners and property management entities.
• Coordinate with third party owners and property management entities to resolve resident issues brought to the attention of HANO or HUD.
• Arrange and coordinate portfolio-wide contracts as needed.
• Assist with the preparation of annual Operating Subsidy submissions to HUD.
• Assist with the preparation of annual operating budgets for HANO-managed properties.
• Coordinate the submittal of all compliance reports to HUD, IRS, investors, lenders, regulatory agencies, and others as necessary.
• Work collaboratively across HANO departments to ensure that all investor and lender reporting requirements are satisfied.
• Review each property’s operating budget, financial statements, and audits to measure property performance against projections and annual budgets and make recommendations to address financial performance issues.
• Analyze monthly property financial statements and monthly property reports and notify the Director of Asset Management of any performance issues.
• Develop and implement monitoring tools as needed.
• Conduct public housing policy research and draft policy and lease revisions at the direction of the Director of Asset Management to ensure compliance with HUD and other regulatory agency policies. Work collaboratively with other HANO departments to ensure policy consistency across the agency.
• Review management policies and procedures across HANO’s portfolio, and make revisions as needed to ensure compliance with HUD and other regulatory agencies’ policies.
• Complete other tasks as requested to ensure that properties are in compliance with reporting, record keeping, and related requirements, including data entry into HANO’s management data system.
• Coordinate and conduct trainings on HUD and HANO policies and procedures, as well as HANO’s management data system, for HANO staff and staff of third-party owners and property management entities.
• Work collaboratively with other HANO departments to assist with the analysis of Year 15 investor exits from LIHTC deals.
• Coordinate with the Director of Asset Management to address issues regarding modernization, extraordinary repairs, and new development.
• Review development proposals and provide analysis and recommendations to the Director of Asset Management as needed.
• Perform other duties as assigned.

Education and/or Experience

Bachelor’s degree from an accredited college or university with a major in management, business administration, finance, social policy/social science, public policy, or other related field is required. Minimum of five (5) years of real estate management experience, or equivalent combination of education and experience. Master’s degree in related field and specific experience in multi-family housing, HUD programs, federal procurement, and property/asset management is desirable. Professional designations in Multifamily Management or Low-Income Housing Tax Credits from NAA, IREM, NAHRO, NAHMA, or NCHM desired. An equivalent combination of education and experience may be considered.

EEO POLICY STATEMENT

HANO provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, religion, physical or mental disability, sex (including pregnancy, childbirth, or related medical conditions), gender identity, or gender expression results of genetic testing, or service in the military or veteran status or any other status protected under applicable federal, state or local law. Discrimination of any type will not be tolerated.