IT Business Manager

Information Technology Business Services Professional

Performs administrative and analytic work in Information Technology Business Services for Guilford County.

This position performs responsible professional work specific to Information Technology fiscal and budgetary operations and supports County departments with the formulation, development, and planning for short- and long-term technology goals. Work involves heavy coordination and partnership with Finance, Budget, and department leadership teams. Work requires accounting knowledge, and a comprehensive knowledge of County fiscal practices and procedures. Work is supervised by the Deputy CIO-IT Business, Strategy, and Planning and is reviewed through conferences, reviewing financial records and reports, and by internal or external financial audits.

Essential duties and responsibilities include, but are not limited to :

• Assists and provides support to County departments in the formulation, development, and presentation of IT budget / expense variance reports, financial trend analysis, and other IT performance reporting to develop presentations, for County leadership and the Board of Commissioners.
• In partnership with Budget, assists in the development of a multi-year technology plan.
• Conducts analysis of departmental technology plans and current technology usage, to help determine gaps; assists with the plans and forecasting to help departments reach short and long term technology goals.
• Analyzes fiscal and budgetary IT resources during the fiscal year and works with County department leadership and financial teams. Administers fiscal policies and procedures required by federal, state or county requirements.
• Directs or participants in the development and evaluation of financial control procedures.
• Provides input to and recommends IT Business accounting policies, practices, and procedures to ensure accurate and consistent financial and accounting records and data.
• Recommends, participates in, and may lead cost and expenditure studies, analysis of records, and possible use of other systems.
• Coordinates with managers for renewal and extension of contracts.
• Coordinates with department managers to facilitate accurate and timely purchase order submissions. Coordinates the process for submission of contracts to the County's Attorney Office for review of sufficiency and legality.
• Routes and monitors contract documents submitted through the automated system for electronic signatures and execution of contracts.
• Collects and analyses department operational data and, in coordination and collaboration with the County's data analytics team, supports the development of dashboards, reports, and other items that operationalize department data.
• Establishes and implements accounting policies, practices, and procedures to ensure accurate and consistent financial and accounting records and data.
• Manage the inventory of mobile devices including order, setup, deactivation, and billing.
• Answers main IT phone and forwards as needed.
• Other duties as assigned.

Knowledge, skills, and abilities :

Minimum qualifications :

Preferred qualifications :

Physical demands and work conditions :

Work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying light items such as papers, books, small parts, driving an automobile, or use of a PCs or other VDTs to accomplish work objectives. No specific physical demands are required. Mental demands and normal stress regarding achieving work deadlines are present.

Environment : Work environment involves normal, everyday discomforts or unpleasantness. Work area has adequate light, heat, and ventilation; the environment is organized and stable.

Hazards : Work presents no significant hazards to employees

May require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind.

They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

We are excited about the opportunity of having you as a prospective new employee! You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work? We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled / budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24 / 7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.