Talent.com
Team Leader

Team Leader

H&R BlockMorrisville, PA, US
4 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day... As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Create a job alert for this search

    Team Leader • Morrisville, PA, US

    Related jobs
    • Promoted
    Team Leader

    Team Leader

    RWJ HamiltonHamilton, NJ, US
    Full-time
    Location : RWJUH Hamilton Hospital.Department Name : Emergency Dept Access Service.The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.The compensati...Show moreLast updated: 2 days ago
    • Promoted
    Team Leader

    Team Leader

    College Hunks Hauling Junk & MovingSomerset, NJ, US
    Full-time
    Employment Opportunities With College HUNKS.As seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more. With 90 franchise locations across the U.College Hunks Hauling Junk ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader, Sales

    Team Leader, Sales

    Philadelphia StaffingPhiladelphia, PA, US
    Full-time +1
    CB2 is transforming the perception of home design for today's modern consumer.Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price.Located i...Show moreLast updated: 1 day ago
    • Promoted
    Licensed Team Leader

    Licensed Team Leader

    InizioMorrisville, PA, US
    Full-time
    Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. Support the supervision of the call center st...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    Philadelphia StaffingPhiladelphia, PA, US
    Full-time +1
    H&R Block Multi-Unit Team Leader.At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and commun...Show moreLast updated: 1 day ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    Philadelphia StaffingPhiladelphia, PA, US
    Full-time +1
    H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communi...Show moreLast updated: 1 day ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyPhiladelphia, PA, US
    Full-time +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    Team Lead

    Team Lead

    Chick-fil-A City AvePhiladelphia, Pennsylvania, US
    Full-time
    Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead-109010

    Team Lead-109010

    Extended Stay AmericaHorsham, PA, United States
    Full-time
    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performanc...Show moreLast updated: 30+ days ago
    • Promoted
    Patient AR Coordinator Team Lead

    Patient AR Coordinator Team Lead

    IVI AmericaBasking Ridge, NJ, US
    Full-time
    RMA is seeking a Patient AR Coordinator Team Lead for our Basking Ridge, NJ location.The Patient AR Team Lead Team Lead.This includes, but is not limited to, account reviews, address patient concer...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockPhiladelphia, PA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Retail Merchandising Team Lead

    Retail Merchandising Team Lead

    SAS Retail ServicesLevittown, PA, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...Show moreLast updated: 4 hours ago
    Team Lead - S2

    Team Lead - S2

    FedExNewark, New Jersey, US
    Full-time
    To complete and assign work-specific activities to team members and to provide direction and guidance as well as training in the completion of these activities. This includes resolving complex work-...Show moreLast updated: 1 day ago
    • Promoted
    Gourmet / Deli Team Member | Full-Time

    Gourmet / Deli Team Member | Full-Time

    Gary's Wine & MarketplaceBernardsville, NJ, US
    Full-time
    Gary's Wine & Marketplace is a locally owned business and one of the leading wine retailers in the tri-state area, with established brick-and-mortar stores and an online presence.We special...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Deli Production Team Member

    Deli Production Team Member

    Pilot CompanyHampton, NJ, US
    Full-time +1
    Pay Rates Starting between : $15.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show moreLast updated: 22 hours ago
    • Promoted
    Service Team

    Service Team

    Panda Restaurant GroupLanghorne, PA, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportiv...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader, Multinational

    Team Leader, Multinational

    ChubbPhiladelphia, PA, US
    Full-time
    Manage an Underwriting Team of 10 individuals .Execute a business plan / strategy to achieve financial results in the areas of profit, growth and expense . Proactively manage and monitor key perform...Show moreLast updated: 27 days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockPhiladelphia, PA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 5 days ago