Automotive Service Advisor

Looking for:

• Friendly and cooperative demeanor; quick to connect and build relationships with others

• 1 year minimum working as a Service Advisor at a new car Dealership.

• Unselfish and approachable with a preference for exciting, fast-paced work

• Motivated, patient, conscientious, relaxed and cooperative team worker

• Accommodating and analytical, while producing highly precise and accurate work

Here’s why you’ll want to work here:

• Paid training and real career growth

• Industry leading schedule

• Competitive compensation package

• Average Salary: $32,000-$100,000+/yearly = minimum wage + commissions/bonuses/incentives**

• Great people with a great culture

• Paid Time Off and 401k with Company match

• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance

• Year-end bonus program for all employees (Garff Giveback)

• Employee discounts on Vehicle Purchase, Parts, Service and More!

**The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.

What you’ll do as a Service Advisor:

• Greet all customers promptly and professionally

• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate

• Provide customers with updates, estimates, and inspection results in a timely manner

• Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry

• Review all completed work and recommendations and collect payments from customer

• Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information

• Provide excellent service and review the customer satisfaction survey to each customer