Dental front desk / office manager

Job Description

Job Description

Benefits :

• Dental insurance
• Opportunity for advancement
• Paid time off

our office in Cumming, Georgia is looking for a full-time Dental Receptionist / office manager. Our ideal candidate will have at least 1 year of experience working in a dental office; knowledge of various insurance plans; and exceptional customer service skills. We offer a competitive salary, plus benefits!

Responsibilities :

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival / dismissal

Insurance verification

Experience with open dental is preferred but not required

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows / cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications :

At least 1 year of experience working in a dental or medical office

Knowledge of insurance plans (HMO / PPO)

Experience answering telephone

Customer service experience, must

Job Type : Full-time

Experience :

dental office : 1 year (Required)