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Senior Customer Service Rep / Project Coordinator

Senior Customer Service Rep / Project Coordinator

FASTSIGNSSimi Valley, CA, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Fast-growing sign company seeks Customer Service Representative with interest in Project Coordination. The successful candidate :

  • Serves as first point of contact for walk-ins, email, and telephone customers.
  • Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
  • Responsible for sales activities from lead generation through project management.
  • Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The successful candidate has :

  • Inside Sales 3+ years experience
  • Customer Service skills and experience
  • Sign shop experience
  • Open to applicants with and without a college degree.

    We offer these benefits :

  • Generous compensation above industry average
  • Paid time off vacation and sick days
  • Participation in bonus program
  • Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
  • We look for a talented person adept at :

  • Working with customers at front counter doing consultative sales
  • Providing detailed communications via email, phone, in person
  • Consulting, troubleshooting, problem-solving to create signs for customers
  • Meeting sales targets (monthly and annually)
  • Scheduling appointments as needed
  • We provide a company culture that is :

  • Team-oriented cooperative and collaborative
  • People-oriented supportive, focused on fairness; enjoys interacting with people
  • Detail-oriented focused on quality and precision
  • FASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!

    Compensation : $42,000.00 - $52,000.00 per year

    At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

    Are you ready to plan for your future? Discover your next career. Make your statement.

    Learn more by exploring the positions offered by FASTSIGNS centers.

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    Customer Service Rep • Simi Valley, CA, US