General Manager

Base pay range

$112,000.00 / yr - $120,000.00 / yr

The General Manager (GM) is responsible for managing properties in accordance with JLL standards and procedures, achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand investment objectives, develop property‑specific strategic plans, and oversee the implementation of approved initiatives and programs.

Responsibilities

Operations

Conduct JLL Management Compliance Review

Inspect properties and coordinate maintenance, repair, and renovation projects.

Manage major construction projects and review construction specifications.

Support lease discussions and negotiations and assist with lease administration.

Employ or contract for on‑site management and engineering personnel.

Observe competitive bidding for service contracts and act as primary contact for contractors and vendors.

Financial

Oversee Real Estate Tax protest process.

Approve purchases of supplies and equipment.

Assist in developing policies and procedures for tenant rent collections.

Prepare annual jurisdictional forms and filings.

Establish and prepare annual budgets and manage financial reporting.

Develop and implement a capital improvement plan.

Client / Tenant Services

Implement a tenant retention program.

Coordinate property alterations, maintenance, and upkeep.

Meet regularly with tenant representatives and handle tenant issues and complaints.

Conduct periodic inventories of building contents and property condition.

Leadership Management

Establish goals and objectives for employees reporting to the GM.

Conduct performance evaluations and develop training programs and career paths.

Cross‑sell JLL services.

Take on additional duties and tasks as assigned.

Qualifications

General Manager must have a solid understanding of commercial real estate, property management operations, leasing, financial analysis, and customer service. They should possess strong communication and leadership skills and be proficient in financial calculations and analysis.

Education / Training :

Bachelor's degree

Years of relevant experience :

Minimum of seven (7) years of commercial real estate or property management experience

Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people

Mathematical Skills :

Ability to perform calculations related to discounts, interest, commission, prorations, percentages, rent, and financial statements.

Possesses financial and accounting acumen.

Reasoning Ability :

Strong problem‑solving skills

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Capability to work with limited standardization and interpret instructions effectively.

Strategic thinking and implementation orientation.

Other Skills and Abilities :

Proficient in Microsoft Office and other required software programs.

Familiarity with various budget applications.

Ability to travel within the local region.

Advanced oral and written communication skills.

Strong organizational skills.

Self‑starting and multitasking capabilities.

Ability to provide constructive and value‑add solutions.

Works effectively both independently and as part of a team.

Client‑focused approach.

Preferred Skills :

Real Estate License required within the first six months of assuming the position.

Must maintain active accreditation once earned.

Benefits

Join an industry leader and shape the future of commercial real estate.

Deep investment in cutting‑edge technology to power your work.

Comprehensive and competitive benefits plan.

A supportive, caring and diverse work environment designed for your growth and well‑being.

A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.

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