IT Specialist

Were looking for an IT Specialist to support the day-to-day operations of Maryland Oncology Hematology at The US Oncology Network.

Scope

Provides high-level support to the Sr. IT Manager in day-to-day operations of desk-side network support, hardware / software configuration, backups, and Radiation & Imaging. Works largely independently to implement short- and long-term plans and goals to improve services and support for applications and hardware in our environment, while adhering to the US Oncology Compliance Program.

Responsibilities

• Provides technical guidance and high-level assistance to fellow technicians, serving as point of contact for escalation.
• Provides support and high-level guidance in system access security and user capabilities.
• Helps the Sr. IT Manager manage relationships between local IT and escalation points within McKesson.
• Enforces and supports the IT Change Management process.
• Supports and ensures that SLA guidelines, local practice IT, and McKesson policy and procedures are followed and completed on time.
• Crafts and recommends guidelines for operational efficiency within supported disciplines.
• Supports a complex IT environment encompassing numerous vendors, interfaces and challenging stakeholders.
• Reviews and recommends purchases and / or upgrades on various hardware and software components.
• Provides regular staff performance feedback to the Sr. IT Manager.
• Supports Sr IT Manager in working with staff to manage projects and ensure smooth transition between deployment and operational responsibility.

Qualifications

Competencies

Physical Demands

Employee regularly required to sit or stand, talk or hear, use hands to finger, handle, or feel, occasionally reach with hands and arms; must frequently lift / move up to 10 pounds and sometimes up to 50 pounds. Vision required : close vision and ability to adjust focus.

Work Environment

Work performed in an office, clinical or classroom environment with significant interaction with corporate and network staff. Requires minimal traveling (~10% of workweek). Reasonable accommodations may be made for disabilities.

The general pay scale for this position at MOH is $74,979?101,199 per year

The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job responsibilities, location, work performance, etc.

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