Member Services and Accounting Specialist

CRE Finance Council – New York City Office Member Services and Accounting Specialist CRE Finance Council (CREFC), a trade association dedicated to promoting the strength and liquidity of commercial real estate finance, is seeking qualified candidates for the position of Member Services and Accounting Specialist in its New York City office. The position will report to the COO and President & CEO and serves as   primary point of contact for members, resolving inquiries related to event registrations, logins, invoices, credit card charges, and onboarding new members. This role manages end-to-end accounts receivables and accounts payables, including tracking receivables, processing payments in the Association Management Database (iMIS) for memberships, sponsorships, and events, invoicing conference sponsors, preparing annual dues billing and revenue reports, processing PAC contributions, and coding invoices in Bill.com. This role is responsible for maintaining accurate member and company data, managing company rosters and registrations, addressing email bounce-backs, and supporting the COO and external accountants by assembling audit backup and related documentation. The candidate must be flexible, proactive, resourceful, efficient and maintain a high level of professionalism and confidentiality.  Responsibilities :   Member Services Serve as primary point of contact to assist with member inquiries Assist Members with any issues related to event registration, login issues, invoices, credit card charges Process and invoice new members throughout the year Accounts Receivable Track all incoming receivables Process all payments in association membership database for membership, sponsorship and events Reconcile revenue in accounting system Invoice all conference sponsors Prepare yearly membership invoices and maintain dues revenue reports Develop a mechanism to track IP Royalty fee Track, process, maintain and report on PAC contributions   Accounts Payable Code all invoices Data Entry Update contact information in association management database Manage company rosters Process event registrations Manage bounce backs from our email marketing system Assist COO and outside accounting firm on : Assist in producing backup files for annual audit On-site participation and support at all major CREFC conferences Competitive salary and benefits package; salary commensurate with experience. CRE Finance Council is an Equal Opportunity Employer. About CRE Finance Council The CRE Finance Council (CREFC) is the trade association for the nearly $6 trillion commercial real estate finance industry with a membership that includes approximately 400 companies and 19,000 individuals. Member firms include balance sheet and securitized lenders, loan and bond investors, private equity firms, servicers, rating agencies, and borrowers. For 30 years, CREFC has promoted liquidity, transparency, and efficiency in the commercial real estate finance markets, and acted as a legislative and regulatory advocate for the industry, playing a vital role in setting market standards and best practices, and providing education for market participants. How to Apply To apply, please include a cover letter with salary requirements in the body of a message and email your resume as a Word, PDF or Text document to hr@crefc.org . Professional and Educational Background 3-5 plus years of related experience. Bachelor’s degree required. Association experience, a plus. Position Requirements Strong team player.  Must work well with internal staff and be willing to assist in projects as needed. Effective time management. Proven ability to simultaneously handle multiple assignments, prioritize and work within deadlines with minimal supervision. Excellent organizational skills and meticulous attention to detail. Excellent command of Microsoft Excel and other MS Office products. Working knowledge of accounting software, with the understanding of debit and credit adjustments Ability to learn association management database.  PandoLogic. Category : Customer Service, Keywords : Customer Service Representative, Location : NYC, NY-10060