Talent.com
Analyst/Senior Analyst, Customer Insights
Analyst/Senior Analyst, Customer InsightsArcadia • Concord, NC, US
Analyst / Senior Analyst, Customer Insights

Analyst / Senior Analyst, Customer Insights

Arcadia • Concord, NC, US
9 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.

We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.

For more information, visit  arcadia.io .

Why This Role Is Important to Arcadia

The Analyst will join the Customer Insights team of a high-growth Population Health and Analytics software company. This role reports to the Director of Analytics, and will involve creation of high value analytics and reporting for Arcadia customers.

The ideal candidate loves data and wants to make a difference.  We are seeking individuals who rely on data analysis, metrics, and visualizations to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to share healthcare and business intelligence expertise to build Arcadia’s products and unlock more insights from customers data.

What Success Looks Like

In 3 months

  • Gain familiarity with Arcadia’s data model, development process, and GA Options
  • Learn the Analytics team’s reporting tools (SQL database, Redshift, QuickSight BI product)
  • Onboard with your core teammates

In 6 months

  • Be building value add components of our product and analytics capabilities
  • Onboard onto the CMS VRDC
  • Consistently bring thought leadership to the creation of analytics products
  • In 12 months

  • Maintain strong support for 1-2 core Arcadia analytical products
  • Handle scoping and roadmapping asks from Product Management
  • Proficiently manage multiple customer questions related to your core
  • What You'll Be Doing

  • Develop data models to support Arcadia's products and analytics
  • Deliver customer facing dashboards utilizing Amazon’s QuickSight product
  • Work with Senior / Lead Analyst to build out product components using Snowflake, dbt, and SAS
  • Collaborate with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams
  • What You'll Bring

  • Experience and familiarity with medical economics and quality
  • Comfortable speaking with internal stakeholders about their goals and objectives and translating those into concrete deliverables
  • Experience analyzing claims data
  • Experience with project planning and timeline management on complex analytic projects
  • Ability to query and manipulate relational databases with SQL or SAS
  • Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI
  • Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving
  • Would Love for You to Have

  • Experience working at or with government agencies, behavioral healthcare providers
  • A passion for communicating data through clear and compelling visual design
  • Experience with healthcare quality measure specifications
  • Experience with the AWS platform and writing Athena queries
  • Advanced SQL skills or familiarity with other languages such as Python or R
  • Experience using collaboration tools such as Jira and Confluence
  • Experience using statistical modeling and / or machine learning
  • What You'll Get

  • Contribute to high visibility, high impact customer innovation in behavioral healthcare monitoring at massive scale
  • Analyze large data sets on Arcadia’s custom data model built by analysts for analysts
  • Create value add IP, including predictive models, and quickly distribute it to Arcadia customers
  • Support a variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
  • A collaborative team with decades of collective experience in population health and data science
  • Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development
  • Be a member of the Arcadian and Barkadian Community
  • Competitive compensation and amazing benefits including FTO
  • About Arcadia

    Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

    Protect Yourself

    If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

    This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

    Create a job alert for this search

    Customer Analyst • Concord, NC, US

    Related jobs
    Remote Online Survey Taker – Earn Up to $25 Per Survey

    Remote Online Survey Taker – Earn Up to $25 Per Survey

    Earn Haus • Mooresville, NC, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 2 days ago • Promoted
    Earn extra cash - Sign up and drive with Uber

    Earn extra cash - Sign up and drive with Uber

    Uber • Wingate, NC, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 30+ days ago • Promoted
    Business Applications Analyst Senior

    Business Applications Analyst Senior

    USAA • CHARLOTTE, NC, US
    Full-time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show more
    Last updated: 2 days ago • Promoted
    Senior Oracle Engineer

    Senior Oracle Engineer

    TEKsystems • Fort Mill, SC, United States
    Full-time
    Minimum of 6 years of hands-on development experience on Oracle Financial Services Enterprise Case Management (OFSECM) v8 (which is part of Oracle Financial Services Analytical Applications - OFSAA...Show more
    Last updated: 12 days ago • Promoted
    Board Certified Behavior Analyst / BCBA- Hybrid / Remote

    Board Certified Behavior Analyst / BCBA- Hybrid / Remote

    BrightSpring Health Services • Matthews, NC, United States
    Remote
    Full-time
    Board Certified Behavior Analyst / BCBA- Hybrid / Remote.SpringHealth Behavioral Health and Integrated Care.SpringHealth Behavioral Health and Integrated Care. Provide behavioral and therapeutic support...Show more
    Last updated: 30+ days ago • Promoted
    Finance Analyst / Consultant, Strategic Transformation - Remote

    Finance Analyst / Consultant, Strategic Transformation - Remote

    Sentara • Albemarle, NC, United States
    Remote
    Full-time +1
    Finance Analyst / Consultant, Strategic Transformation- Remote!.Standard working hours : 8am to 5pm EST, M-F.For local candidates, this is a hybrid position where you will work remotely 2 x a week and...Show more
    Last updated: 30+ days ago • Promoted
    Online Survey Participant : Work Remote and Earn Up To $25 Per Survey

    Online Survey Participant : Work Remote and Earn Up To $25 Per Survey

    Earn Haus • Statesville, NC, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Sales Operations Analyst

    Sales Operations Analyst

    Solenis LLC • Fort Mill, SC, United States
    Full-time
    Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and bever...Show more
    Last updated: 1 day ago • Promoted
    Senior Microbiology Analyst

    Senior Microbiology Analyst

    Glenmark Pharmaceuticals • Monroe, NC, US
    Full-time
    Applicants must be authorized to work for ANY employer in the U.We are unable to sponsor or take over sponsorship of an employment Visa at this time. The Senior Microbiologist is a critical technica...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Analyst

    Senior Technical Analyst

    First Horizon Bank • Charlotte, NC, US
    Full-time
    On site in Charlotte, NC (4064 Colony Road, Charlotte, NC 28210).The Senior Technical Analyst will provide production support to include system user support, monitoring, troubleshooting, configurin...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Mooresville, NC

    Travel Board Certified Behavioral Analyst - School (BCBA) in Mooresville, NC

    AlliedTravelCareers • Mooresville, NC, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Mooresville, North Carolina, 28115!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the ...Show more
    Last updated: 8 days ago • Promoted
    Senior Analyst - Investment Data & Operations

    Senior Analyst - Investment Data & Operations

    Allspring Global Investments • Charlotte, NC, United States
    Full-time
    Work where your ideas have impact.Allspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet cl...Show more
    Last updated: 12 days ago • Promoted
    Business Applications Analyst Senior

    Business Applications Analyst Senior

    USAA Careers • CHARLOTTE, North Carolina, US
    Full-time +1
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show more
    Last updated: 9 days ago • Promoted
    Earn Cash From Taking Surveys Online

    Earn Cash From Taking Surveys Online

    Earn Haus • Lake Norman of Catawba, NC, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Shift Manager – Customer Experience

    Shift Manager – Customer Experience

    Sonic Drive-In • Mooresville, NC, US
    Part-time
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Analyst ITS

    Senior Business Analyst ITS

    Southern New Hampshire University • Charlotte, NC, United States
    Full-time
    Southern New Hampshire University is a team of innovators.Individuals who believe in progress with purpose.Since 1932, our people-centered strategy has defined us - and helped us grow a team that n...Show more
    Last updated: 6 days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Statesville, NC, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn Haus • Statesville, NC, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted