Assistant Manager

JOB SUMMARY :

The Assistant Manager works productively and supervises restaurant crew members to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.

PERFORMANCE RESULTS :

• Serves customers correct and complete orders within the service time goals, according to the customer service standards.
• Prepares and ensures consistent, high quality products are served to customers as described in theLittle Caesars Orientation and Training Handbook and as shown on the job station helpers.
• Follows the proper uniform guideline and follows Little Caesars policies, procedures and standards for conduct as outlined in the Little Caesars Orientation and Training Handbook.
• Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.
• Follows through with proper cash handling procedures associated with cash drawers / deposits and adheres to safety and security procedures.
• Provides direction and feedback to crew members to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved.
• Performs the tasks associated with food, paper, labor, and utility cost controls according to the manager's projections and monitors shift activities to ensure compliance.
• Completes daily paperwork neatly and accurately as directed by management.
• Appropriately handles unexpected occurrences such as call offs, running out of product, etc. and notifies manager in a timely fashion.

Nature & Scope

The Assistant Manager receives direction and training from the Restaurant Manager, the Assistant Manager 4 week Training Plan, and other Little Caesars training materials and classes. The Assistant Manager is responsible for supervising other crew members and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach crew members to work proficiently at their assigned stations, and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.

The Assistant Manager must abide by all state and federal laws, OSHA and EEOC requirements, as well as practice and enforce all Little Caesars policies and procedures. They ensure each shift is prepared to meet the needs of their customers, and work diligently to ensure each customer is satisfied with the service and product they receive.

Please discuss the job responsibilities with your Restaurant Manager. Your Restaurant Manager will discuss the essential job functions, which are normally defined as fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

The Assistant Manager will be scheduled to work according to our business needs and therefore no guarantee of hours can be made. This position requires a hands-on style of management and physical work such as lifting, squatting, and standing for long periods of time.

Task Analysis

To perform the functions listed in this job description, the following tasks will be required :

Qualifications

The Assistant Manager must :

Perform such similar, comparable, or related duties as may be required or assigned.

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