Patient Care Coordinator

LaSante Health Center is seeking an experienced Patient Care Coordinator to support patients in accessing the care they need. This role involves managing appointment scheduling, insurance verification, intake documentation, and vendor coordination while providing excellent service to patients and families.

Responsibilities :

Schedule appointments for new and returning patients

Create and update patient profiles in the electronic health record (EHR)

Verify insurance coverage and patient eligibility

Ensure completion of required forms and documentation

Answer patient inquiries in person and over the phone

Coordinate with external vendors such as labs, transportation providers, and interpreters

Maintain HIPAA compliance and patient confidentiality

Assist the front desk and administrative team with daily operations

Qualifications :

Previous experience in a medical office or healthcare setting required

Knowledge of insurance verification and patient intake processes

Proficiency with EHR systems

Strong communication, customer service, and organizational skills

Ability to multitask in a fast-paced environment

Reliable, professional, and patient-focused