Manufacturer Relations Manager (Pharmacy)

Clearway Health Job Opportunity

Welcome to Clearway Health - a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs.

Position Summary

The Manufacturer Relations Manager plays a vital role in securing drug access, optimizing procurement strategies, and driving revenue growth for the pharmacy. This individual serves as the primary liaison between the pharmacy, pharmaceutical manufacturers, and Group Purchasing Organizations (GPOs), ensuring the pharmacy gains and maintains access to limited distribution drugs (LDDs) and specialty medications. Key responsibilities include managing manufacturer onboarding processes, aligning contracts and pricing through GPOs, ensuring operational readiness and compliance with manufacturer requirements, and delivering data-driven insights to support formulary inclusion and payer engagement. This role directly supports pharmacy profitability by reducing drug acquisition costs, unlocking new drug access opportunities, and positioning the pharmacy as a high-performing dispensing site.

Essential Responsibilities / Duties

Establish and maintain relationships with pharmaceutical manufacturers to gain access to limited distribution drugs (LDDs) critical for specialty pharmacy services.

Support and coordinate completion of data intake forms, capability assessments, and site-of-care reviews required by manufacturers.

Serve as the pharmacy's liaison for the manufacturer or GPO during credentialing and onboarding into LDD networks or preferred dispensing networks.

Initiate and discuss contracts with manufacturers and GPOs (e.g., Vizient, Acentrus, Apexus).

Ensure the pharmacy is aligned with right-tier pricing, contract terms, and rebate eligibility by maintaining compliant relationships and documentation.

Track and interpret contract performance, ensuring the pharmacy meets volume or quality metrics tied to access.

Coordinate with pharmacy leadership and compliance teams to ensure the organization is operationally aligned with manufacturer expectations, such as data reporting, REMS programs, or cold-chain handling.

Monitor workflows that support successful drug procurement, inventory management, and patient safety protocols.

Understand formulary management and drug tiering tied to Payors to support appropriate drug access.

Facilitate and lead internal finance, clinical, operations, and reporting teams to deliver value story dashboards to manufacturers and GPOsespecially to show outcomes, adherence, and pull-through.

Job Requirements

Required Education and Experience :

Bachelor's degree with 5+ years' experience

You'll bring more than experienceyou'll bring initiative, adaptability, and a passion for making things happen. Here's what success looks like :

Deep Industry Expertise You have a strong understanding of the specialty pharmaceutical landscape, including distribution models, patient access programs, and how specialty products move through the healthcare ecosystem.

Entrepreneurial Mindset You take ownership and move with urgency. You're a self-starter who's not afraid to ask questions, challenge assumptions, and seek innovative ways to drive growth and value for our manufacturer partners.

Relationship-Driven This role is all about building long-term, trust-based relationships. You know how to listen, align priorities, and advocate internally and externally to deliver on shared goals.

Highly Adaptable & Resourceful You're comfortable with change and ambiguity. Whether it's navigating a new product launch or adjusting to shifting regulations, you're quick on your feet and solutions focused.

Strong Work Ethic & Resilience You bring intensity, accountability, and persistence. You follow through, even when it's toughand you're committed to delivering results that make a difference.

Regulatory & Compliance Acumen You understand the importance of working within regulatory frameworks, especially in the specialty pharmacy and biopharma space. You help our partners succeed while ensuring we stay compliant.

Operational & Analytical Strength You can dig into the data and understand what's working and what's not. You bring a data-informed mindset to decision-making and are comfortable working cross-functionally to drive execution.