Help Desk Internship

Responsibilities

Sentinel is seeking internship candidates looking to gain hands on experience working with our Help Desk team. You will spend your summer working with Sentinels top engineers shadowing and training to build your skills in technical competencies and customer relations. You will have the opportunity to learn some of the most innovative technologies. This internship program is designed to take your knowledge from classroom knowledge and skills into hands on practical implementation. At the end of the internship you will be reviewed by our internal hiring managers for an opportunity to receive a job offer for future employment. This position is located in Downers Grove IL.

Qualifications

• Minimum of a junior in college or higher working towards a Bachelors degree
• Major in Computer or Network Engineering or related field
• Hands-on experience in networking cloud and / or network security is helpful but not required.
• Must have excellent verbal and written communication skills for working with our internal teams and our clients.
• Experience working in customer service or customer facing environment is a plus
• Ability to work independently and in a team environment.
• The candidate must have a car as this position requires travel between location and the transportation of equipment
• A valid drivers license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor Attitude Compassion and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range : $23.00 an hour

What you get :

We offer weekly competitive pay medical dental vision 401K and more.

Overview

IT happen!

Sentinel Technologies Inc. has been rated a top workplace every year since 2012!

About Us :

Sentinel delivers solutions that can efficiently address a range of IT needs from security to communications to systems & networks to software applications to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982 Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco Dell VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ) Chicago and Springfield IL; Phoenix AZ.; Lansing and Grand Rapids MI; Milwaukee WI; and Denver CO.

If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity an entrepreneurial spirit fosters growth through certification and hands-on training and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at

As part of Sentinels employment process candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and accordance with Title VII and state regulations all qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin marital status pregnancy genetics disability military veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position please contact .

The Know Your Rights Poster is available here

EEO Policy Statement is available here.

Experience : Intern

Key Skills

user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1