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Senior CCTV Installation & Service Technician
Senior CCTV Installation & Service TechnicianBirdseye Solutions • Dallas, TX, US
Senior CCTV Installation & Service Technician

Senior CCTV Installation & Service Technician

Birdseye Solutions • Dallas, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : COMPANY OVERVIEW :

Birdseyes mission is to help make the world a safer place!

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.

We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24 / 7 / 365- for some of the worlds largest logistics facilities, as well as small and medium-sized businesses.

If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If youre wondering what the world will look like in 10 years - join our Team!

Job Description :

Location : DFW Area. Farmer's Branch

Installations and Services

  • On site management of all aspects of all CCTV installations and services
  • Work closely with Installation Manager / Project Managers to uphold company standards and customer satisfaction on all services provided
  • Review new project proposals, and develop execution plans
  • Coordinate all trades and staff
  • Provide tech support and on-site help whenever required
  • Ensure high quality workmanship by all trades
  • Maintain installation and service schedule
  • Communicate with customers
  • Participate in Service On Call rotation

Inventory & P&E maintenance

  • Maintain stock free of unused inventory at all times
  • Inventory forecasting and maintenance of required stock
  • Manage all aspects of CCTV RMA
  • Ensure warehouse is clean and organized at all times
  • Monitor and maintain existing network infrastructure
  • Maintain wellness of vehicles, surveillance trailers and solar units
  • Leadership

  • Coach and support "Level 1 Support" & "Level 2 Support"
  • Create education, training, and development programs where required
  • Develop future company leaders
  • Develop new, and improve existing system integration solutions
  • Identify new market opportunities
  • Perform detailed analysis of competitor products and services
  • Qualifications and Skills :

  • Valid Driver's License with clean abstract
  • Strong communication skills both oral and written in English
  • Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
  • 5+ years experience in CCTV / Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)
  • Working at Heights Certification
  • Networking and low voltage electronic experience (Strong networking skills an asset)
  • Ability to read schematics and blueprints
  • What We Can Offer You :

  • Gas Mileage Compensation
  • Access to company vehicle
  • Company issued mobile phone
  • Ongoing training and certifications
  • This role will require the candidate to complete background checks (includes but not limited to : references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

    #LI-Onsite

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    Installation Service Technician • Dallas, TX, US

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