Chief Human Resources Officer (Managed Services)
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CampusWorks is seeking a strategic, customer-focused HR leader to lead the strategic and tactical human resources activities and systems onsite at our partner institution. The Chief Human Resources Officer (CHRO) is responsible for aligning HR and payroll strategy with institutional goals, transforming HR services to enhance operational maturity, and developing strong relationships across the campus community. This role requires deep knowledge of higher education operations, HR systems, and compliance, coupled with the expertise to lead HR teams and initiatives effectively. Serving as both a hands‑on HR executive and trusted consultant, the CHRO manages the client relationship onsite while maintaining strong connections with CampusWorks. This leader drives HR best practices to improve service delivery, employee experience, and institutional alignment.
Key Responsibilities
- Strategic HR Leadership : Lead HR and payroll planning and alignment by developing and executing a comprehensive HR Strategic Plan in alignment with institutional priorities.
- Build and maintain strong relationships with institutional leadership, senior management, faculty, and staff.
- Provide counsel on workforce planning, organizational design, and employee relations.
- HR Transformation & Service Delivery : Implement scalable HR and payroll systems, policies, and processes.
- Lead transformation initiatives to modernize HR service delivery.
- Oversee HR and payroll operations, including recruitment, onboarding, performance management, employee relations, benefits, compliance, and talent development.
- Change Management & Stakeholder Engagement : Serve as a change leader guiding the institution through complex organizational change and cultural transformation.
- Partner with institutional committees and governance structures.
- Build employee engagement strategies that foster a culture of trust, accountability, and inclusion.
- Operational & Compliance Stewardship : Act as good steward of institutional budgets and resources, delivering HR and payroll initiatives with measurable ROI.
- Ensure compliance with local, state, and federal employment regulations as well as institutional policies.
- Provide leadership in vendor negotiations and partnerships related to HR and payroll services and technology.
- Team Leadership : Lead and develop an HR and payroll team of professional staff, ensuring high performance, collaboration, and service excellence.
- Mentor institutional HR and payroll professionals and build capacity for sustainable success.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field.10+ years of progressive HR leadership experience with at least 5 years serving as the head of HR in a college or university setting.Proven expertise in transforming HR services and delivery within higher education.Deep understanding of HR systems (HCM, ATS, payroll / benefits platforms) and compliance requirements.Demonstrated experience leading organizational change and driving cultural transformation.Exceptional leadership traits and highly effective oral and written communication skills.Ability to navigate a politically sensitive environment with multiple constituencies and competing goals.Demonstrated agility to respond to shifting institutional priorities.Preferred
Master’s degree in Human Resources, Business Administration, or related field.SPHR, SHRM‑SCP, or equivalent senior HR certification.Experience with or knowledge of HR service delivery best practices.Experience in ERP optimization and HR technology implementation.$155,000 - $165,000 a year
The estimated base salary range for this job is $155,000 - $165,000. The range represents a good faith estimate of the range that CampusWorks reasonably expects to pay for this job at the time of the posting. The actual salary paid will vary based on multiple factors, including skill sets; experience and training; licensure and certifications; required travel; and other business, contractual, and organizational needs. This job is also eligible to participate in CampusWorks’ annual profit‑sharing program and generous benefit offerings, which include medical, dental and vision coverage, 401(k) retirement plan, and other health and wellness plans.
What You Can Expect From Us
At CampusWorks, we don’t just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full‑time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our Employees Enjoy
Meaningful work—making a difference in the lives of students and educators.A CEO who cares—culture that appreciates and takes good care of its people.A virtual and onsite workplace with flexibility for remote and client site work.Flexibility—work‑life balance for happy employees.A company that gives back—charitable initiatives aligned with higher education access.Seniority Level
ExecutiveEmployment Type
Full‑timeJob Function
Human ResourcesCampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable federal, state and local laws.
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