Inside Team Member 7068

Inside Team Member

The main requirement for Domino's Inside Team Members, also referred to as Customer Service Representatives (CSRs), is to have a positive personality, a clear and highly energetic voice, and be customer service oriented. CSRs need to speak with customers all throughout their shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges, and other related important information which will be relayed to customers whenever it is needed.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. This job can be physically demanding : the team member may be required to use their hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop, or kneel.

Some specific duties of Domino's CSRs include :

• Attracting potential customers by answering product and service questions and advertising / "wobble boarding"
• Opening and maintaining customer accounts by recording and updating account information
• Preparing and packaging food products
• Collecting payment and handing out orders to customers
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
• Maintaining financial accounts by processing customer adjustments
• Contributing to team effort by accomplishing related requests as needed

CSRs must :

All your information will be kept confidential according to EEO guidelines.