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Tier I Tech Support Agent (Seasonal)

Tier I Tech Support Agent (Seasonal)

Liberty Tax ServiceVirginia Beach, VA, United States
20 hours ago
Job type
  • Full-time
Job description

Respond to customer support requests via phone, email, or ticketing system. Diagnose basic technical issues and provide solutions to customers. Escalate complex issues to Tier 2 support or the Tech Support Manager when necessary. Maintain and update Technical Support, Agent, Seasonal, Support, Customer Service, Tech, Accounting, Healthcare

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Tier Support • Virginia Beach, VA, United States

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