Hospice - Community Liaison (Marketing / Business Development)

Job Type

Full-time

Description

Our people are the difference.

Transitions Care is a leading hospice organization that has changed the hospice experience for patients, families, and team members. Imagine a healthcare company that provides 24 / 7 access to services in the comfort of the patient's home - providing the physical, emotional, and spiritual support that allows a patient to focus on living.

At Transitions, you don't have to imagine! Apply now to join our team and experience the Transitions difference!

As a Community Liaison at Transitions Care you will develop new customer accounts and gain referrals / admissions within your territory. You will establish and maintain professional relationships with all referral sources, including physicians, nursing homes, assisted living facilities and hospital personnel. You will also interact with Transitions patient care management and staff while representing Transitions Care and its services in a competent professional and responsive manner. Community Liaisons will travel locally and are responsible for the following :

Major Responsibilities

• Generate appropriate referrals to Transitions Hospice from current and new customers within territory.
• Meet or exceed growth and development targets.
• Constantly learn about hospice and Transitions Care and become an expert about both to help educate referral sources about hospice and Transitions Care.
• Maintain standards of high-quality customer service, and show respect to all constituents, both internal and external.
• Implement marketing and promotional initiatives as directed by corporate Sales and Marketing.
• Monitor and report cost-effectiveness of marketing efforts.
• Provide educational in-services to accounts on a regular basis. Become a resource for customers and the community as a whole regarding hospice care.
• Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees, and other related activities as needed.
• Convey to the team information regarding referral sources and how they want to be communicated with.
• Participate in evening / weekend call for admissions as required, in a competent and responsive manner.

Benefits We Offer

Requirements

Education and Experience

Preferred