ERP ANALYST (Concur and Workday Finance - Expense Mgmt)

We are seeking a motivated and detail-oriented Associate Business Systems Analyst with a minimum of 2 years of hands-on experience in Workday configuration and support, as well as other cloud-based business applications. This role will support and enhance enterprise systems across Finance, and Supply Chain, with additional responsibility for Par Excellence, EDI integrations with GHX Marketplace, Concur.

The ideal candidate will demonstrate strong analytical skills, a solid understanding of functional business processes, and working knowledge of AI-enabled tools and technologies. Prior experience in the healthcare sector is highly preferred.

Key Responsibilities :

Configure, maintain, and support Workday Finance, and Supply Chain modules.

Serve as a liaison between business stakeholders and technical teams to gather and document business requirements, translating them into clear user stories and specifications.

Support Workday Finance and Supply Chain, Par Excellence, EDI with GHX Marketplace, and Concur by troubleshooting issues, configuring settings, and maintaining system performance.

Stay current with Workday release updates, assess impact, coordinate testing, and enable new features where appropriate.

Perform and coordinate system testing, QA, and validation across platforms.

Resolve user-reported issues submitted through ServiceNow, ensuring timely communication and resolution.

Participate in cross-functional projects, ensuring system solutions meet business objectives, compliance requirements, and technology standards.

Contribute to change management efforts, including documentation, training, and communication.

Collaborate with cross-functional teams to support and test AI-powered tools or features integrated within enterprise systems.

Identify opportunities to improve automation, reporting, and business process optimization using AI and emerging technologies.

Required Qualifications :

Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field-or equivalent experience.

Minimum 2 years of direct experience supporting and configuring Workday Finance, and Supply Chain modules.

Experience with Par Excellence, EDI / GHX Marketplace, or Concur support and configuration.

Demonstrated experience working with or supporting AI-driven applications or tools (e.g., chatbots, predictive analytics, AI-based automation).

Ability to assess the applicability of AI solutions to business challenges.

Strong problem-solving, analytical, and interpersonal skills.

Experience in QA / testing and validating system changes.

Proficient in writing functional documentation and user stories.

Familiar with ServiceNow or similar ITSM platforms.

Preferred Qualifications :

Experience working in a healthcare organization or regulated industry.

Familiarity with Workday business processes, security, integrations, and reporting.

Knowledge of Agile development practices and experience in collaborative project delivery.

Exposure to AI / ML capabilities in Workday or related platforms (e.g., sentiment analysis, automation triggers, smart suggestions).

Understanding of Workday release management and feature enablement.

Work Environment and Conditions :

May require off-hours support during critical deployments or incidents.