Talent.com
Review Program Specialist I

Review Program Specialist I

OMRIEugene, OR
30+ days ago
Job type
  • Full-time
Job description

» OMRI is Hiring a Review Program Specialist I

OMRI is Hiring a Review Program Specialist I

About OMRI

Have you ever wondered how organic farmers and producers find trustworthy products that meet organic standards? That’s where the Organic Materials Review Institute (OMRI) steps into the picture. OMRI is a leading nonprofit organization dedicated to supporting and maintaining the integrity of the organic industry. We operate an internationally recognized evaluation program that reviews and lists input materials for use in producing, processing, and handling organic food and fiber.

The OMRI Listed® seal signifies that the product is permitted in organic operations certified by the USDA National Organic Program or the Canadian Organic Standards. It serves as a stamp of approval, allowing certified organic producers a simple way to responsibly choose input products.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not meet every one of our qualifications listed.

Location : Though our office is in Eugene, Oregon this position is open to being in-person, remote or hybrid in Eugene or completely remote from the following states : Alaska, Arizona, California, Colorado, Florida, Hawaii, Idaho, Maine, Massachusetts, Michigan, New Mexico, New York, North Carolina, Oregon, Rhode Island, Texas, Utah, Vermont, Washington, Wisconsin and Wyoming.

Who We're Looking For

The Review Program Specialist I (RPS I) or Bilingual Review Program Specialist I (BRPS I) supports OMRI’s mission to uphold organic integrity by collecting and preparing product applications for technical evaluation against regulatory standards. This entry-level position plays a key role in supporting the accuracy and efficiency of OMRI’s review process by conducting routine administrative product reviews and contributing to a client-centered experience through responsive and dependable service.

As a (B)RPS I, you will collect application documentation and fees, maintain well-organized records, and work closely with teammates to resolve application issues and support continuous improvement efforts. You will be expected to manage assigned tasks with minimal oversight, demonstrate a sound understanding of review procedures, and seek clarification when faced with complex or unusual scenarios. This role involves careful attention to detail, managing deadlines, navigating data-rich environments, and responding professionally to client inquiries within a fast-paced, collaborative, and mission-driven environment.

Starting salary : $38,630 to $45,630 per year (dependent on education and experience); 40 hours per week; flexible work hours; generous PTO

This total pay range takes into account various factors that influence compensation decisions. These factors include, but are not limited to, skills, experience, training, location, licensure, certifications, and other business and organizational needs. The disclosed pay range estimate has not been adjusted for any geographical differences related to the location where the position may be filled. At OMRI, it is uncommon for an individual to be hired at or near the top of the posted pay range for their role. Compensation decisions are based on the specific facts and circumstances of each situation.

Core Responsibilities

Administrative & Documentation Management

  • Collect, organize, and prepare application materials, such as client intake forms, ingredient lists, manufacturing processes, technical documentation, and marketing content.
  • Collaborate with reviewers and team leads to clarify any missing or unclear information, ensure submissions meet acceptance requirements and the review process remains on track.
  • Efficiently enter, update, and manage client and product records in OMRI’s database, navigating dependencies with attention to detail and awareness of where sensitive information resides.
  • Perform routine administrative evaluations of product applications and review service requests, including quality assurance checks to ensure reviews meet established standards and support program accuracy.
  • Prepare and send invoices for service requests and follow up on outstanding balances, providing courteous and clear support to clients throughout the billing process.
  • Prepare clear, well-documented reports and make sound, evidence-based recommendations of administrative product listing status.
  • Manage administrative deadlines by tracking upcoming due dates, issuing reminders, and processing extension requests, demonstrating strong time management and consistent attention to detail.
  • Contribute to team and production goals by effectively managing a mix of administrative reviews and shifting between planned and priority assignments when urgent needs arise.

Client-Centric Communication & Support

  • Act as a reliable, informed, and impartial point of contact for prospective and current clients, guiding them through service requests with clarity and professionalism while reinforcing OMRI’s standards and service expectations.
  • Ensure a positive client experience by delivering timely, courteous, and accurate communication, keeping clients well-informed and engaged throughout the review process.
  • Proactively look for missing or incorrect information in client submissions and clearly explain what’s needed to help them complete their application according to OMRI’s standards.
  • Quality Management & Continuous Improvement

  • Ensure that all production work aligns with OMRI's quality management system by following documented procedures and contributing feedback to improve their clarity and effectiveness.
  • Help revise and improve documents, templates, and client communications that support the review process.
  • Join team discussions to share ideas for making workflows more efficient and agile.
  • Show commitment to growth by attending trainings, staying open to feedback, and working to improve technical and communication skills.
  • Suggest ways to improve information technology, client interactions, and administrative tasks that affect quality, efficiency, and customer service.
  • Collaboration & Team Dynamics

  • Work closely with teammates and staff across departments to share ideas, support projects, and improve how we work together.
  • Adjust to shifting priorities, manage tasks effectively, and assist coworkers when workloads are high.
  • Help build a positive, respectful team environment by contributing to open communication and supporting inclusion.
  • Demonstrate a willingness to adapt to changing tasks and take on additional responsibilities as needed, showing readiness to step outside of defined roles for the greater good of the team or organization.
  • Confidentiality & Data Security

  • Adhere strictly to OMRI’s technology practices and network security guidelines, ensuring client and organizational information is safeguarded.
  • Build trust with clients and stakeholders by clearly conveying processes, policies, and standards about the pending and listed products on the OMRI Products List®, while maintaining OMRI’s confidentiality policies.
  • Ensure the proper collection and filing of review documents, maintaining compliance with OMRI’s confidentiality policies and data security standards.
  • Bilingual Service – Spanish Specialty [for bilingual candidates]

  • Provide bilingual service with clarity and professionalism, delivering accurate and courteous support in English and Spanish to clients and stakeholders during the review process.
  • Communicate review progress and status updates in Spanish or English, using a professional tone and accurate terminology to guide clients through review steps.
  • Complete review tasks in either English or Spanish, contributing to the evaluation of new applications, compliance renewals, product changes, and other service types as assigned.
  • Translate review-related documents between English and Spanish, applying strong language comprehension to maintain consistency and clarity in policies, procedures, and client communications.
  • Support Spanish-speaking stakeholders by contributing to the development or adaptation of templates, resources, or messaging that improve accessibility and understanding of OMRI’s services.
  • Qualifications

    Education and Experience :

  • Bachelor’s degree is preferred
  • 2 years of experience working in a general office environment or administrative role required
  • 2 years of experience in a customer service role preferred
  • Skills and Competencies :

  • Proficiency in standard office software, email, phone systems, and Adobe.
  • Superior written and oral communication skills in English (and Spanish for bilingual employees), with the ability to convey complex information clearly and concisely, emphasizing client service across various channels and audiences.
  • Effective task management skills and the ability to manage mutliple priorities.
  • High-level attention to detail and the abilty to process complex information and instructions effectively.
  • Strong analytical and problem-solving abilities, with a focus on detail and accuracy.
  • Ability to work collaboratively as part of a dynamic team, embracing change, continuous learning and professional growth.
  • Familiarity with and support for the organic industry and organic products.
  • Benefits

  • Full-time position with a competitive salary
  • 100% employer-paid medical, dental and vision plan
  • 50% employer contribution to dependent medical, vision and dental plans
  • 100% employer-paid life insurance, long term disability and short term disability insurance
  • Retirement plan
  • Health and Dependent Care FSAs
  • Generous Paid Time Off
  • 13 paid holidays
  • 501(c)3 non-profit organization eligible for Public Service Loan Forgiveness
  • Opportunities for flexible scheduling
  • Opportunities for training and professional development
  • Bike-friendly business and support for remote work and alternative transportation options
  • Small nonprofit organization with an established team and a leading role in the organic industry
  • Casual, fun work environment
  • For more detailed information, please visit our
  • Deadline

    Open until filled.

    Create a job alert for this search

    Program Specialist • Eugene, OR

    Related jobs
    Mobility Services Grant Program Specialist

    Mobility Services Grant Program Specialist

    LTD Lane Transit DistrictEugene
    Full-time
    Quick Apply
    As a Program Specialist, incumbents conduct professional administrative work with primary responsibility for program management of grant funded transportation programs such as Statewide Transportat...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Mental Health Program Supervisor

    Mental Health Program Supervisor

    Willamette Family, Inc.Eugene, OR, US
    Full-time +1
    Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family is accredited by the Council on Accreditation ...Show moreLast updated: 18 hours ago
    Program Manager

    Program Manager

    Looking Glass Community ServicesEugene, OR, USA
    Full-time
    Quick Apply
    Looking Glass is Hiring a Program Manager for our Station 7 Program!.Brief Overview of the Program Manager Position.As the Program Manager, you will be responsible for the overall performance of ou...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Delivery Driver - Sign Up and Start Earning

    Delivery Driver - Sign Up and Start Earning

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Medication Monitor

    Medication Monitor

    Willamette Family, Inc.Eugene, OR, US
    Full-time +1
    Consider a career at Willamette Family! We are a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family was recently accredi...Show moreLast updated: 1 day ago
    • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Mental Health Associate - 5301

    Mental Health Associate - 5301

    ColumbiaCare ServicesJunction City, OR, US
    Full-time
    Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish / English desired).About the Program . McKenzie Ridge is a new state-licensed, ...Show moreLast updated: 1 day ago
    • Promoted
    Mental Health Associate

    Mental Health Associate

    ColumbiaCare ServicesJunction City, Oregon, United States
    Full-time
    APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!.Enjoy our many benefits and incentives including : .Affordable Medical / Dental / Vision plans. Whole Health & Wellness Reimbursement Program....Show moreLast updated: 3 days ago
    • Promoted
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Delivery Driver - Flexible Schedule

    Delivery Driver - Flexible Schedule

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Delivery Driver - Onboarding / Onboard

    Delivery Driver - Onboarding / Onboard

    DoorDashCottage Grove, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Office Manager

    Office Manager

    Quanta ServicesFoster, OR, US
    Full-time
    If you enjoy working with a great group of professionals, thrive in a fast-paced environment, and like keeping things organized and running smoothly, then we have a role for you! Potelco, Inc.Offic...Show moreLast updated: 30+ days ago