Network Operations Technician - Remote

Join our dynamic team in the IT and Telecom Networking Industry! We are currently seeking a talented Network Operations Technician to help maintain the integrity of our nationwide T-Mobile fixed and wireless network.

Job Responsibilities

• Minimum of 3 years of relevant experience required.
• Become an integral part of our Network Operations Center II (NOC), responsible for around-the-clock monitoring of our extensive networks.
• Analyze network outages to capture valuable lessons learned and help develop effective solutions aimed at improving processes, tools, and overall performance.
• We are looking for a detail-oriented and disciplined individual who thrives in a fast-paced environment.
• Your primary focus will be on the surveillance and troubleshooting of voice and data technologies, ensuring national visibility of network outages across CORE, RAN, VAS, DATA & IP services , especially regarding self-inflicted outages.
• Utilize data from multiple systems to identify and address process issues that cause outages, and conduct conference calls to facilitate collaboration and problem-solving.
• Remote work is currently allowed, but you will need to be onsite once pandemic restrictions are lifted.

How to Apply

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