Job Description
Job Description
Description :
Job functions describe the substance and most important responsibilities of the job.
1. Administration
- Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
- Replace air conditioner filters.
- Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
- Maintain standards of quality guest service.
- Tend to pool area including chemical balancing, cleaning, etc.
- Increase level of guest satisfaction by delivery of an exceptional product through employee development.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
2. Support
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.Ability to accurately report information.Ability to scrupulously follow all StepStone and hotel policies and procedures.Attend required meetings.Requirements :
. These are required of every associate.Minimum lifting of 70 pounds.Pushing, bending, stooping, upward reaching, manual dexterity.Hearing, writing, typing.Minimum pulling of 70 pounds.Other duties may be assigned.